Xerox - Used to be great, going downhill fast since research and manufacturing are being closed down | Glassdoor
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There are newer employer reviews for Xerox

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"Used to be great, going downhill fast since research and manufacturing are being closed down"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Engineer
Former Employee - Customer Service Engineer
Doesn't Recommend
Disapproves of CEO

Pros

There are some really good people who still want to excel in spite of the obstacles constructed by upper management.

Cons

Customer satisfaction is said to be a priority but many parts for repair aren't available and consumables are always in short supply. Many reps spend more time "managing" their performance numbers than taking care of the customers so they could earn the numbers honestly.

Other Employee Reviews for Xerox

  1. "Xerox used to be on the top but as economy keeps being a factor it has more valleys then peaks"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative
    Former Employee - Customer Account Representative
    No opinion of CEO

    Pros

    Elearning has a lot of classes
     healthcare benefits competitive
    diverse employees

    Cons

    not alot of new contracts
    communication with employees not consistant
    no promotions or ways to work up the tree

    Advice to Management

    fight for your employee if you believe in them, Let a manager who worked with a employee have solid a voice.


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    A great place to work. They offer professional training for new sales, good commission scheme, good incentive, good compensation and benefit

    Cons

    It is sometime too result oriented, a lot of change from time to time, very dynamic culture

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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