Xerox - Cost cutting won't save this company | Glassdoor
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

Helpful (1)

"Cost cutting won't save this company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Marketing
Current Employee - Marketing
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Xerox full-time

Pros

After years of not being able to hire from outside the company, it's very easy to move around within the business.

They never fire anyone. Make as many mistakes as you want.

Cons

Too much process implemented to work around problems rather than solving problems. Poor management of the business has left poor performing employees in the ranks while cost cutting has reduced the high-performers. Top management is disconnected from the core business focusing on new and different business and or market opportunities.

Advice to Management

It wouldn't do any good.

Other Employee Reviews for Xerox

  1. Helpful (2)

    "Superb front line employees, terrible middle management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in London, ON (Canada)
    Current Employee - Technician in London, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Has been a great place to work for many years.
    Interesting work, focus on the customer by the front line employees is second to none.

    Cons

    Benefits and salaries being eroded rapidly. Harassment and bullying by middle management is rampant. Middle management has a level of disdain for the customer service organisation that is palpable. Targets and responsibilities are assigned that are quite out of the control of the employees. No trust either way.

    Advice to Management

    Stop lurching from one inane "get rich quick" scheme to another. Treat the core employees with an appropriate level of respect and reign in the secretive, scheming middle managers who are building silos of incompetence around themselves.


  2. "Working with this company was challenging and the trainings are excellent..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engineer in New Delhi (India)
    Former Employee - Customer Engineer in New Delhi (India)
    Recommends
    Positive Outlook

    I worked at Xerox full-time (More than 5 years)

    Pros

    Working with this company was challenging and the trainings are excellent...

    Cons

    Technical to Management comes with time

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

Work at Xerox? Share Your Experiences

Xerox
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or