Xerox - Good atmosphere, challenging job, | Glassdoor
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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"Good atmosphere, challenging job,"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Representative in Tigard, OR
Current Employee - Technical Support Representative in Tigard, OR
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Xerox full-time (Less than a year)

Pros

Training is thorough and comprehensive, atmosphere is casual and collaborative, work is full time with performance-based "bonuses" paid regularly.

Cons

Even with the additional performance based pay, the advisors are not paid well enough. It seems that even the supervisors and trainers are underpaid. Specialists, especially in a technical field, should earn more than slightly above minimum wage. High turnover.

Advice to Management

Hire and compensate professionals what they're worth, and maybe you'll get good people to stick around a little longer.

Other Employee Reviews for Xerox

  1. "Promising at start, expectations not met."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox full-time (More than a year)

    Pros

    Good benefits, social interactions, employee perks.

    Cons

    Not well organized, not employee-oriented, lack of in-depth training.

    Advice to Management

    Be professional


  2. Helpful (1)

    "Where's The Truth?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Cary, NC
    Current Employee - Technical Support Specialist in Cary, NC
    Doesn't Recommend
    Positive Outlook

    I have been working at Xerox full-time (Less than a year)

    Pros

    convenient location,adequate training and cheap coffee are about the only positives that come to mind. the 20 word minimum for "pros" should be waived for this company.

    Cons

    HR/Recruiting and the new hire training staff do a great job painting the rosy prospects. But, once you are out of the classroom, "the jig is up". What was initially laid out as a clear cut base hourly rate + achievable incentive & bonus. quickly disappears when you realize it's as constantly moving target that is never clearly communicated. Be very careful & stay away, unless you can survive on $9/hr.

    the parking situation is absurd. the expectation that they expect female employees to walk, un-escorted, nearly 1/4 mile in at 1 a.m. in the morning after a shift should tell you what value is placed on the employee.

    Advice to Management

    Tell people the truth, treat them with respect, expect the best of them, not the worse and you won't have such a terrible problem with turnover

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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