Xerox - Been going downhill for years | Glassdoor
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (1)

"Been going downhill for years"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Manager in Los Angeles, CA
Former Employee - Account Manager in Los Angeles, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Xerox full-time (More than 10 years)

Pros

The old timers are great and will love to tell you about Xerox's glory days.

Cons

One bad decision after another has left the company a shell of it's former self. Zero innovation is happening at Xerox, it's simply a long slow death. Purchasing ACS was a good move, but only prolonging the inevitable. Xerox leadership does not have the quality to convert the company to a services company. The leadership think that they can turn it into the next IBM, but really what they are heading for reduced market and excuses.

Advice to Management

Stop have your internal sales force compete with the same products against agents and Global and let them focus on accounts.

Other Employee Reviews for Xerox

  1. Helpful (1)

    "A technology and service company that possesses outdated technology and displays horrendous customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Rosemont, IL
    Former Employee - Director in Rosemont, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 5 years)

    Pros

    Paycheck and immediate team members were the primary motivators for my continuing to come to work on a daily basis.

    Cons

    Outdated technology and archaic business processes. Stifling command and control management style. Extremely limited career development opportunities. Constant cost-cutting measures through downsizing. Essentially no performance based salary increases in 4+ years.

    Advice to Management

    Re-embrace the innovation culture and values that made Xerox a renowned company in the 60s and 70s. There are a host of great companies and great leaders that Xerox senior management should try to emulate, particularly in the areas of customer service and technological innovation and leadership.


  2. "Senior financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Waite Park, MN
    Current Employee - Senior Financial Analyst in Waite Park, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Xerox full-time (More than 3 years)

    Pros

    Wide career choices are available

    Cons

    There is No work life balance


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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