Xerox - It was the best job I have ever had! | Glassdoor
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There are newer employer reviews for Xerox

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"It was the best job I have ever had!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Engineering Support Technician in Wilsonville, OR
Current Employee - Engineering Support Technician in Wilsonville, OR
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Xerox full-time (More than 10 years)

Pros

Great people to work with!
The Wilsonville Team of Engineers, Techinicians and Managers are all highly skilled professionals and excellent team members.

Cons

No raises, while contibutions to health plan and co-pays increases yearly.
Always cutting research investment
Yearly layoffs are now semi yearly
Higher ups have decided to save money by outsourcing/off-shoring to India
The outsourced work quality is causing major slips in deliverables

Advice to Management

It is too late for any advise to help.

Other Employee Reviews for Xerox

  1. "ACS Merger has made this a less effective company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Xerox full-time (More than a year)

    Pros

    Interested to innovate, excellent customers, strong brand and market presence. Focused to do things very inexpensively

    Cons

    Leadership is predominantly from the 2009 acquisition of ACS (Affiliated Computer Services). Goal of reducing costs takes only spreadsheet view ... no consideration of client impacts -- until it is too late.

    Advice to Management

    Continue to re-invent the brand, communicate to the Street that your primary business (outsourcing) has limits for margin growth. Focus on satisfying clients in the LONG term (vs. quick hits to "keep business") and hire leaders who know how to mange PEOPLE vs. THINGs.


  2. Helpful (2)

    "Lack of competent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Orlando, FL
    Current Employee - Customer Care Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than a year)

    Pros

    Martin Luther Kings Birthday Off, Call Center Reps are enjoyable to work with. Some management is OK but the majority, I wouldn't pay a penny for.

    Cons

    No pay raise in 4 years, incompetent management, clicks, no back bone in management, no support for the Call Center Reps, no positive feedback, discrimination.

    Advice to Management

    Get rid of the clicks and act like mature responsible adults. Support your teams not with just words but with actions. Get rid of existing management....No BACK Bone

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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