Xerox - ACS Merger has made this a less effective company | Glassdoor
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There are newer employer reviews for Xerox

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"ACS Merger has made this a less effective company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director
Former Employee - Director
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Xerox full-time (More than a year)

Pros

Interested to innovate, excellent customers, strong brand and market presence. Focused to do things very inexpensively

Cons

Leadership is predominantly from the 2009 acquisition of ACS (Affiliated Computer Services). Goal of reducing costs takes only spreadsheet view ... no consideration of client impacts -- until it is too late.

Advice to Management

Continue to re-invent the brand, communicate to the Street that your primary business (outsourcing) has limits for margin growth. Focus on satisfying clients in the LONG term (vs. quick hits to "keep business") and hire leaders who know how to mange PEOPLE vs. THINGs.

Other Employee Reviews for Xerox

  1. Helpful (1)

    "Xerox"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSE
    Current Employee - SSE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    When I first went to work here there were a ton of pros. Now it is hard to find any other than having a job.

    Cons

    The pay and benefits are not good at all. In sales in particular some month it is like being paid minimum wage. The benefits are awful and no raises since 05.

    Advice to Management

    It seems there are so many managers and not enough feet on the street. Management does what they are told and just pushed it down the the field. No one really seems to care about the existing customers only the direct sales reps go to bat for customers.... Company has lost its way.


  2. "Start as a contract worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Xerox full-time

    Pros

    If you can make it as a permanent employee, it is very hard to be laid off.

    Cons

    No raises. Sales are rewarded, but not people doing the everyday work.

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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