Xerox - Xerox Business Services | Glassdoor
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There are newer employer reviews for Xerox

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"Xerox Business Services"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Dallas, TX
Current Employee - Anonymous Employee in Dallas, TX
Recommends
Positive Outlook

I have been working at Xerox full-time (More than 3 years)

Pros

Acquisition of ACS completed in February 2010 by Xerox. The merge has gone seemlessly and Rebranded to Xerox Business Services in 2012. Xerox did an excellent job with the acquisition and has taken it's time integrating the two companies. The outlook is very positive as Xerox Business Services is anticipated to represent 70% of Xerox's revenue in the next 7 years. The ITO/BPO Industry is fast paced and ever changing. If you like a company that is on the move then this is the place for you.

Cons

If you are not flexible and adapable then Xerox Services is not for you. The company has 90,000 employees and operates of very thin margins as you would expect from the ITO/BPO Outsourcing industry.

Other Employee Reviews for Xerox

  1. "A Good place to be a consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Systems Analyst in Webster, NY
    Former Contractor - Business Systems Analyst in Webster, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Xerox as a contractor (More than a year)

    Pros

    The group I was consulting for treated me with professionalism

    Cons

    Senior management is relying on outsourcing to cut costs from the bottom line instead of fixing the top line

    Advice to Management

    Trust your employees instead of someone else's employees


  2. "A so-so company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox full-time (Less than a year)

    Pros

    Telecommuting is allowed on a full-time basis
    Multicultural workforce
    Competitive pay

    Cons

    Benefits such as vacation time and medical plans are not on par with competitors.
    Vendor training opportunities are scarce
    Limited advancement opportunities

    Advice to Management

    Since Xerox is trying to become a services company they need to invest more money into developing their employees. More money should be budgeted for vendor training.


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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