Xerox - This place is going no where FAST! | Glassdoor
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There are newer employer reviews for Xerox

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Helpful (2)

"This place is going no where FAST!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Finance Manager in New York, NY
Former Employee - Finance Manager in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Xerox full-time (More than 5 years)

Pros

Great experience since you work like a horse all day and night! So you are forced to learn a lot and do a lot.

Cons

The worst investment Xerox made was acquiring ACS. Mismatched cultures. Xerox has horrible management; incredibly large workload with very low pay; condescending, rude and set-in-there ways management; a sales team that is in it to make as much as they can for themselves before the ship goes down without growing the business; it's sad

Advice to Management

Focus and invest in lower to mid-management folks who want to grow the company; compensate folks better

Other Employee Reviews for Xerox

  1. Helpful (1)

    "Can't figure out how to implement an agreed upon raise."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Xerox full-time (Less than a year)

    Pros

    Shift differential, bonus structure, relaxed dress code, will hire anyone

    Cons

    Care more about time spent on calls than customer satisfaction, can't hang up on anyone, regardless how abusive or inappropriate, in pre employment contract xerox agreed to a pay raise, 6 months later this raise has gone through for multiple people I went to training with, but not everyone.

    Advice to Management

    If you are willing to put a pay raise in your contract, it should go into effect immediately at the agreed upon time. No one should have to beg for what you promised. Also, an insight hr rep to go to in these situations might make this easier to correct. Any manager should be able to answer specifically and in a timely fashion when problems are able to be fixed. It is unacceptable to wait six months for a raise that is specified in your contract to go into effect immediately after training. Get your act together before someone hires a lawyer.


  2. "Stay AWAY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Banker for Union Bank of California in Arlington, TX
    Former Employee - Telephone Banker for Union Bank of California in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    Overtime, and learned about call center banking.

    Cons

    High turnover, the people, environment, low pay and hours.

    Advice to Management

    This company needs major restructuring. There are people who don't belong to this company.

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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