Xerox - ACS - A Giant meat market for the unknowing | Glassdoor
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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"ACS - A Giant meat market for the unknowing"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Direct Express Debit Card Services Customer Service Representative in Draper, UT
Former Employee - Direct Express Debit Card Services Customer Service Representative in Draper, UT
Doesn't Recommend
Negative Outlook

I worked at Xerox full-time (Less than a year)

Pros

It was a job and nothing more

Cons

It's metrix are completely horrible, and the pay is piece rate and the training is absolutely grueling and terribly long

Advice to Management

Find another place to work

Other Employee Reviews for Xerox

  1. "Downhill for years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Webster, NY
    Current Employee - Senior Software Engineer in Webster, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Earns you a paycheck, some really great people to work with. One of a few large companies still employing technical folks in the area. Now able to purchase an extra week of vacation/

    Cons

    Stagnent compensation, management continues to get bonuses everyone else gets nothing.
    Management professes an 'open door' policy but doesn't follow through.
    Direction of the company seems rudderless.
    Management overly concerned about time in office opposed to getting work done, doesn't allow working for home except in emergencies.
    Offshore focus regardless of quality of delivered product or turn around time.


  2. Helpful (1)

    "Great people to work with but company has no direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 8 years)

    Pros

    The staff is dedicated and hard working. Average tenure is very long, a remnant of the glory days of the comapny

    Cons

    Products, both service and technology, have become commoditized. Management has no discernable plan to create long term shareholder value. Revenues are falling in all sectors.

    Advice to Management

    Get a plan and execute.


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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