Xerox - false promises | Glassdoor
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (1)

"false promises"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Benefits Specialist in Tempe, AZ
Current Employee - Benefits Specialist in Tempe, AZ
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Xerox full-time (More than 3 years)

Pros

the pay is pretty good and there isn't a high call volume like most call centers. the building is nice and there are alot of food options in the area for lunch....

Cons

there are NO RAISES!!! i have worked for the company for 3 years making the exact same amount that i started the company making. some people have been with the company for 8-10 years with no raise. there isn't any opportunities for advancement. they promise you that there is growth within the company but there really isn't. they don't appreciate their employees at all. the benefits suck, they don't even provide coffee anymore. no one feels valued or appreciated here and the moral of the employees and company really reflects that.

Advice to Management

my advise would be to have annual reviews and based on that you get some kind of a raise. employees need an incentive to do good. provide coffee. actually inform employees of higher positions that are available so everyone has the chance to apply. don't just assign people to be the team lead because you like them, everyone should have the chance to apply and interview.

Other Employee Reviews for Xerox

  1. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xerox full-time (Less than a year)

    Pros

    Unlimited overtime. fast paced. PTO, ethical. kind management

    Cons

    total customer care, customers are often angry and tend to blame you for everything.


  2. Helpful (2)

    "Total confusion lead by idiots!"

    Star Star Star Star Star
    Current Employee - Manager in Park Forest, IL
    Current Employee - Manager in Park Forest, IL

    I have been working at Xerox full-time (More than a year)

    Pros

    Easy job and tenure carried over after purchase of company.

    Cons

    No room for advancement, forced non paid furloughs, no annual raises.

    Advice to Management

    Quit outsourcing jobs to people in foreign countries for slave wages.

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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