Yankee Candle - Overall a positive experience | Glassdoor

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Helpful (1)

"Overall a positive experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Florida State, FL
Current Employee - Store Manager in Florida State, FL
Recommends
Neutral Outlook
Approves of CEO

I have been working at Yankee Candle full-time (More than 5 years)

Pros

Yankeee Candle has a satisified customer approach. Our customers know that we stand behind the best candles made.

Cons

Floorsets can be a terrible ordeal when the product is not available. You are held to comp numbers even when the right product is not available. Average dollar sales are always a factor and returns go against you even when they come from other stores and internet purchases.

Advice to Management

Quit making threats and help with solutions. When customer traffic is down and the ADS is up it means everyone is doing their job even if it is not over LY numbers. An action plan should not be required.

Other Employee Reviews for Yankee Candle

  1. "I'd work here again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yankee Candle full-time (More than 3 years)

    Pros

    Great customers, decent pay, love the fragrances. You have a lot of wiggle room as far as making customers happy.
    Lots of down time

    Cons

    Never have every thing to complete floorsets , also once you sell through you constantly have to improvise to fill tables.
    Lots of down time
    DM don't know anything about running a store, most don't know how to ring a sale.
    If your store closes you will most likely know before the higher ups think you should , which will tick you off even more.

    Advice to Management

    Listen to your managers we do know our markets.


  2. Helpful (4)

    "1st Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Assistant Manager in New York, NY
    Former Employee - First Assistant Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yankee Candle full-time (More than a year)

    Pros

    Best reason to work for the company is because you don`t have to stay over night to do floor moves and best part get paid every week.

    Cons

    Company is super fake. Don't care about their employees. Very very cheap with payroll. They want so much work done with no staff and no $$$. I would think twice about working for this company if your thinking of applying.

    Advice to Management

    I think the DM should work more elbow to elbow with their management staff instead of bossing around not even knowing how to run a store on their own. DM take there titles beyond their heads. M.Morris D37

There are newer employer reviews for Yankee Candle
There are newer employer reviews for Yankee Candle

See Most Recent

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