Yard House - Corporate Nazis | Glassdoor
There are newer employer reviews for Yard House
There are newer employer reviews for Yard House

See Most Recent

Helpful (4)

"Corporate Nazis"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Palm Beach Gardens, FL
Former Employee - Server in Palm Beach Gardens, FL
Doesn't Recommend
Neutral Outlook

I worked at Yard House part-time (Less than a year)

Pros

Overall money isn't awful for casual dining server

Cons

Employees are treated like cogs in a machine, not individuals. I have worked in the restaurants for 10 years without a single write up, but was written up 3 times in my 8 months at Yard House. This is because they refuse to make exception for circumstance, for example I was written up for being late when I had a flat tire. Someone else was blocked from leaving their apartment due to a fire, which was on the news, and they still got written up. Write ups have consequences that lead to being fired so you do not feel like you have any job security. Managers talks to you straight out of the corporate handbook because they are brainwashed during their training. Also, most lunch shifts suck...I can't count the times I spent more on gas than I made at lunch. Long hours to make money, I felt like I was away from home for way too long just to work a server shift.

Advice to Management

People deserve to be treated like people.

Other Employee Reviews for Yard House

  1. Helpful (3)

    "Structured, strict."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Phoenix, AZ
    Former Employee - Server in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yard House full-time (More than a year)

    Pros

    Beer knowledge! Money is great, met great people. Lots of advancement opportunities and travel training allows you to go to different places and pays pretty great.

    Cons

    Servers tip out 35% of what they make!! You walk on ice trying to not make mistakes, write ups for almost anything. Training is long, but rewarding when you finish.

    Advice to Management

    Be consistent! Sometimes a shift is just a shift, not everything has to be an issue. Have faith in employees. Give positive feedback as often as negative feedback. I shouldnt feel like I always have to find fault in myself.


  2. Helpful (2)

    "Mixed emotions, good food and good beer. Not the greatest experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Lakewood, CO
    Former Employee - Front Desk in Lakewood, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Yard House full-time (Less than a year)

    Pros

    -Free employee meal
    -very structured
    -lots of training
    -better than min wage
    - tips for taking to-go orders
    - very simple type of tasks
    - not open in the very early morning

    Cons

    The management that hired me said they were only hiring for hostess and that they would be hiring more servers in the next few months. I was offered a hostess job, and was told that in the summer, when they opened the patio they would need servers. Also, I was told that they like to hire from within and that I could move up quickly to a server position. Since I had explained to them that I had 10+ years serving I took the hostess position knowing that when they needed servers, I had the skill to take on the open position. One month later they hired a new server. The server they hired had only be a server for a few months at a mom and pop type restaurant. I saw that this server got hired on, so I asked the management if I could move up. They kept saying they would find a time to sit down and talk with me. Then they hired 5 or 6 more servers. So I asked if we could talk about me moving up. In the end I did get to talk to one of the managers that told me he didn't think I had the experience to be a server and that I should tell him about some of the serving experience I had. I told him that I had work a one restaurant for 8 years and another one for 2 years and that through out my time at both of those restaurant I had done some banquet and very fine dining service. He told me that I didn't have enough experience in serving and that I should go to another restaurant for a few years to get some experience and that I should try and come back after that. I was just sick of the run around, that so I gave my two weeks notice. I wish that I wouldn't have been treated like I wasn't good enough to work there. If they didn't like me or the way I worked they should have just told me or fired me, but they kept me to work 40 hours a week as a hostess and my time and effort ment very little to them. DO NOT take a host/ front desk position at this restaurant, they lie and say you will move up, but it rarely happens.

    Advice to Management

    I wish the management would have been less fake.

There are newer employer reviews for Yard House
There are newer employer reviews for Yard House

See Most Recent

Work at Yard House? Share Your Experiences

Yard House
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or