Yelp - Great company to work for as an engineer, but some things need to change | Glassdoor
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Helpful (26)

"Great company to work for as an engineer, but some things need to change"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in San Francisco, CA
Current Employee - Software Engineer in San Francisco, CA
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Yelp full-time (Less than a year)

Pros

It's in the city.

Engineers are self-directed and management is horizontal. Engineers are friendly, have a strong sense of humor, and are happy. The company thoroughly has faith in that you're self-driven and will get your stuff done. This is a big gamble since some engineers may take advantage of this, but from my experience most engineers still work hard and are dedicated to the success of the company. They're liberal in terms of working from home and coming in whenever you want to.

There are unique opportunities available in specific areas as this company continues to grow rapidly, especially for engineers interested in search, spam detecting, machine learning, and data mining.

Cons

The awkward division between sales and engineering which is obvious by reading other reviews. The culture and goals of each are completely different. They might as well be two companies. None of this gets explained to you.

Yelp is a sad place for designers or design-minded folk, at least for the time being. Yelp hires very few real designers and leaves most design work to product managers, who typically only have a technical background.

Being a public company forces product to give priority to short term revenue over building a great products. For example, banner ads are all over the site, and many of these ads are not only ugly but directly contradict Yelp's mission of connecting people with local businesses (e.g. Taco Bell).

In many ways Yelp is very corporate, as much as they would hate to admit it. Terribly inefficient workflows and outdated internal tools are maintained despite constant griping. Important decisions often go unquestioned. Quality is not job one. The politics of priority or "MVP" prevent good ideas from even seeing the light of day.

Advice to Management

I strongly believe that combining sales and engineering into the same office is bad overall for the company. They are very different cultures that inevitably clash. Maintaining engineering talent in Silicon Vally amounts to spoiling your engineers rotten, which ends up appearing as favoritism from the perspective of most sales employees.

Take more gambles and stop being so afraid to make big changes and innovate. To many consumers the product has barely changed in years.

Other Employee Reviews for Yelp

  1. Helpful (9)

    "This review won't get filtered"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    By far the best reason to work at Yelp is the people. Fun, motivated, good looking young individuals buying into a great product. Yelp is growing at a rapid pace and carries a name that now resonates with millions of people all over the country and many other countries (well...every big metro let's say)

    Cons

    See above: fun times with fun people....until they leave Yelp. You will work alongside some great characters at Yelp...for a year or less. The turnover is insane. Reason: The pay and lack of transparency. Yelp pays it's employees much less than what other companies do for a similar or even less demanding role. Transparency: Yelp claims to be very open but the reality is that the upper managers are great salespeople selling their salesforce on ideas but not actual realities. Also-you will feel like you are in high school at times with 2pac blasting while you're on a sales call....whatever floats your boat.

    Advice to Management

    Pay more. Ask every single employee at yelp and they will say the same thing. Stop hiring and firing 40 people a month and pay the people that have worked to be where they are.


  2. Helpful (5)

    "Yelp sells the working environment to mask the horribly stressful work you do."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Scottsdale, AZ
    Former Employee - Account Executive in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Free food and drinks, beer taps in the office, and a young group of party fanatics. Plenty of opportunity to win free prizes...if you are really aggressive and get a good territory....

    Cons

    Very stressful working conditions, only cold calling sales, get yelled at from potential or past clients - ostracized if you do not perform as management expects. High quotas and very difficult to attain with the "proprietary" product the company has.


There are newer employer reviews for Yelp
There are newer employer reviews for Yelp

See Most Recent

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