Yelp - Close-knit, awesome culture, people who are very passionate about our product. | Glassdoor
There are newer employer reviews for Yelp
There are newer employer reviews for Yelp

See Most Recent

Helpful (4)

"Close-knit, awesome culture, people who are very passionate about our product."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Recruiter in San Francisco, CA
Current Employee - Recruiter in San Francisco, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Yelp full-time (More than a year)

Pros

I love the culture and vibe here. It's no-frills, down-to-earth, people treat each other with respect and humanity. I was always a lover of Yelp and was pleasantly surprised when I started working here. The company doesn't market our product and it thrives through its users, everything is looking good!

Cons

There isn't tons of free food like at Google, we get catered food for engineering on Fridays and some other random days and there are stocked kitchens, but hey, I don't want to have to go to Weight Watchers because of free food, either.

Advice to Management

Some of the management are too young to be managers, they need a little more life experience.

Other Employee Reviews for Yelp

  1. Helpful (3)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Account Executive in New York, NY
    Former Employee - Junior Account Executive in New York, NY
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Great people, fun environment, music playing, free food, kegs, ping pong table

    Cons

    So many cons...
    -expected to hit daily metrics of 80+ calls, 2+ hours on the phone, 5 appointments, 2 pitches
    -randomly assigned territories, some places that you can assign can have an average income of under 20,000 dollars a year and you are expected to sell them packages starting at 350/month. And you are stuck with that territory for a year
    -training program is not good. Ur only "trained" for the first week and then you are immediately put on the phones. All training consists of is practicing the script
    -extremely competitive environment, constantly reminded of others success and your own failures
    -have to sell advertisement to people that work in rundown pharmacies and dive bars in small towns aka people that don't have the money to advertise and don't need it
    -forced positivity
    -lots of gossip
    -constant pressure to succeed
    -have to be consistently yelled at and hung up on and then be able to pick the phone back up and call again
    -no down time
    -low pay
    -higher up claims that managers are there to help give you advice, but no one really has any advice to give

    Advice to Management

    Invest more in training


  2. "Sales @ Yelp."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAE in San Francisco, CA
    Current Employee - SAE in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Growth, the company is growing as faster or faster than anyone in a region full opportunity. Fantastic colleagues and leadership on a personal and professional level. Huge upside to climb the food chain if you work hard and perform.

    Cons

    Know what you're getting into, entry level inside sales is cold calling. People either love or hate Yelp. Small business owners aren't always the most savvy advertising minds, they hate the review someone left them, in turn probably don't like you off the bat. You need to have patients, thick skin and be coachable.

    Advice to Management

    Continue to restructure the comp plan as the company grows.

There are newer employer reviews for Yelp
There are newer employer reviews for Yelp

See Most Recent

Work at Yelp? Share Your Experiences

Yelp
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or