DO YOURSELF A FAVOR AND DON'T - former 8 month tenure employee - Account Executive Yelp Employee Review
- 1.0Aug 16, 2023Account ExecutiveFormer Employee, less than 1 year
Pros
Working in your own home and benefits are great. If you're lucky, you'll meet awesome people to cry and complain with
Cons
- salary is not liveable unless you have zero bills - commission scale is not realistic, you get taxed 50% on any commission you make and you manager will suggest a scummy way of getting out of it *they will not tell you this when you get hired or RECRUITED* - horrible, horrible corporate culture - daily metrics are not doable if you have a functioning brain or feelings - DANGLE "TOP REPS" IN FRONT OF YOU BUT DON'T MENTION THAT THOSE REPS GET AN EXTRA TERRITORY *this is not shared as a team either, not sure if majority of employees know this* - the turn over rate is insane and embarrassing as a corporate giant - you harass business owners weekly (3 calls per week and 3 emails, for 2 weeks and if they don't respond they are sent to a new rep to do the same thing) - when getting hired, they say there is room for career opportunities, yet the openings are few and far between - if you're fresh out of college or desperate for a job, i know it's daunting looking but I promise you will wish you listened to this advice
13
Yelp Response4moThank you for taking the time to share your feedback with us. We are sorry to hear that your experience on our team was anything less than what you had hoped for. First and foremost, transparency in sales is something that we coach from the very beginning. We have a zero-tolerance policy for unethical behavior, and our playbook has always instructed our folks to communicate our product clearly and accurately. A career in sales of any kind comes with a fair set of challenges. We focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. All told, our compensation package is based on what our employees value most - total rewards. In addition, we understand that the Account Executive role can be challenging. Our interview process is designed around transparency so that everyone who comes onboard has a solid understanding of the highs and lows that a career in sales can bring. While most folks at Yelp find the Account Executive role to be exciting and rewarding, we understand that it may not be for everyone. Your feedback is heard, and we'll be sure to share it with our leaders. We're thankful for your time at Yelp and wish you the best of luck in your next role!
Other Employee Reviews
- 5.0Oct 16, 2023Senior Account ExecutiveCurrent Employee, more than 1 year
Pros
Great Culture WFH Great Leadership Uncapped commission + bonuses & Salary
Cons
Can't work more than 40 hours Starting Salary not the highest
Yelp Response2moThanks for your feedback! We are so glad to hear that you are having a five-star experience on our team, especially when it comes to our Yelp Sales Development training, as well as our ongoing development resources. Here at Yelp, we focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. All told, our compensation package is based on what our employees value most - total rewards. Thanks again for your feedback! We are lucky to have you on the Yelp team.
- 2.0Nov 13, 2023Account ExecutiveFormer EmployeeLos Angeles, CA
Pros
People are nice, fun little perks, work from home
Cons
Mgmt and upper mgmt. They promote sale management mostly from within. Only cut throat sales folk tend to last that long. While sales mgmt can be nice- just the same, a lot more crappy people get promoted- and if they make Yelp $, they get to stay no matter the awful conduct. Many good sales people get let go here due to very non-sales related “issues”. Tread lightly with mgmt here. Oh! And while you may work for Yelp, any sales job here basically works with blinders- other Yelp depts might as well not exist to you. You will not receive 80% of the company communications because they could “distract” you from selling. While you make up a bulk of the revenue for Yelp, they will throw parties and say you are invited! Only to hold said parties always on the last days of the month and always seemingly starting an hour or two after work is over. A day when sales pros tend to work overtime or until the last min to make quota. Almost like they don’t really want you to go, huh? Base pay is also way lousy
2Yelp Response3wWe appreciate your feedback, and we are sorry to hear that your time with us wasn't what you had hope for. We strive to create a consistent and positive leadership experience across the board, and one way we do that is through our training and development opportunities. Folks interested in leadership must go through two different programs before being selected to become people leaders. The Manager Development Program (MDP) is a classroom-based curriculum designed to teach the fundamentals of the manager role. Candidates who successfully pass MDP then need to earn a spot in our Coaching Development Program (CDP). This is a 3-month, on-the-job training. After candidates show they can coach and operate according to our standards, they can apply to be a manager. Your feedback is heard, and we'll be sure to share it with our leaders. We're thankful for your time at Yelp and wish you the best of luck in your next role!
