ZOOM+Care - I Would Not Recommend Working at Zoom+Care. | Glassdoor
  1. Helpful (21)

    "I Would Not Recommend Working at Zoom+Care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ZOOM+Care full-time for more than a year

    Pros

    The Associate role provides lab, phlebotomy, and overall patient care experience that is good for someone looking to move up in healthcare (outside of Zoom+Care) or apply to a medical program. The Provider role pays well compared to the other healthcare systems in the area. My co-workers in the clinics are wonderful and we all work well together.

    Cons

    No leadership - management is unsupportive, unavailable, and lacks the ability to lead and empower a team. Unrealistic and unsafe expectations for patient care, including seeing all chief complaints within a 15 minute window (this include female pelvic exams and mental health visits) in order to boost profits and patient counts. No solidified or reliable bonus structure. Constant turnover. No support for post-clinic patient care, which now includes the removal of the company phone number for patient use. Patients are now directed to chat or visit clinics to complain/resolve issues with no regard for a complete patient experience. The home-grown technology used within the clinic systems that the company is proud of seems to fall apart daily and disrupts patient care - all the while claiming to be a Technology company first, Healthcare company second. Healthcare should never be put second, patient care should always be the #1 priority.

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    ZOOM+Care2017-03-09
  1. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Portland, OR
    Recommends
    Approves of CEO

    I have been working at ZOOM+Care full-time for less than a year

    Pros

    Fast-paced, fun and a great team environment. Management is transparent and engaging. Lots of opportunity for growth and movement.

    Cons

    nothing that comes to mind

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    ZOOM+Care2020-02-18

    ZOOM+Care Response

    February 19, 2020Talent Scout

    Thank you for your great ideas! We appreciate our Zoomers letting us know new and fresh ideas to help us become an even better workplace! Please let us know if you have any additional feedback by emailing myfuture@zoomcare.com

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  2. "Exciting Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZOOM+Care full-time for more than a year

    Pros

    Exciting growth Great CEO Fun workplace Lots of career development opportunities

    Cons

    Can't think of any right now

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    ZOOM+Care2020-02-14

    ZOOM+Care Response

    February 19, 2020Talent Scout

    Wonderful to hear! We are so glad you are having a great experience at ZOOM+Care and look forward to that continuing. We are growing and will continue to bring the fun and engagement that is helping create the experience you are having! Please let us know if you have any other feedback by emailing myfuture@zoomcare.com

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