ZOOM+Care - Use extreme caution | Glassdoor
  1. Helpful (7)

    "Use extreme caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Physician Assistant 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ZOOM+Care full-time for more than a year

    Pros

    No opiate/benzo prescribing and 1 problem per visit

    Cons

    You can be placed at other locations than agreed upon, monthly side by side shifts for supervision require travel that is not compensated; holiday hours are not at your home clinic and require uncompensated travel. Faulty clinic equipment-bare wire pulse-ox, non-focusing otoscopes, no exam room stool for providers and broken staff chairs; advised by management that there is no money in budget to remedy these problems. Poorly trained staff. Management often "looses" reimbursement paperwork. Provider is required to obtain vitals, perform ear washes, immunizations, therapeutic injections, wound cleansing, etc all in a 15 minute appt. Provider is to call positive reportable labs to health department. Very difficult to get charting breaks when every pt is scheduled for 15 mins and you come in to 20+ pts already in a schedule. I experienced coding changes (provider coded appropriately but billing dept changed to wellness for a simple flu shot). Poor to no response from management/HR/payroll. PTO--very difficult to use as shift swap is preferred even with 1 year notice and condition for hire agreements. Patient satisfaction is paramount, not good medical care, you will get reprimanded for upset pt when they do not get what they want be it RX(even if not prescribed by Zoom) or simply having a pt undergo appropriate physical exam/labs. No time allowance for known complicated/problematic pts. These were my personal experienced but echoed by numerous other providers. Currently experiencing high provider turn-over. Recently purchased by PeaceHealth and has undergone upper management changes with no appreciable culture changes thus far.

    ZOOM+Care2019-05-28

    ZOOM+Care Response

    June 7, 2019Talent Acquisition Leader

    Thank you for taking the time to share your feedback with us. ZOOM+Care's core values center not only around our patients and delivering quality care, but around our providers as well. We're constantly working on strengthening our company culture and community, and we pride ourselves on cultivating a work environment where our providers feel empowered and respected! We value the opinions of everyone who works at Zoom and we strongly encourage feedback from all employees. If you have more to share, please email hr@zoomcare.com.

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  1. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Portland, OR
    Recommends
    Approves of CEO

    I have been working at ZOOM+Care full-time for less than a year

    Pros

    Fast-paced, fun and a great team environment. Management is transparent and engaging. Lots of opportunity for growth and movement.

    Cons

    nothing that comes to mind

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    ZOOM+Care2020-02-18

    ZOOM+Care Response

    February 19, 2020Talent Scout

    Thank you for your great ideas! We appreciate our Zoomers letting us know new and fresh ideas to help us become an even better workplace! Please let us know if you have any additional feedback by emailing myfuture@zoomcare.com

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  2. "Exciting Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZOOM+Care full-time for more than a year

    Pros

    Exciting growth Great CEO Fun workplace Lots of career development opportunities

    Cons

    Can't think of any right now

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    ZOOM+Care2020-02-14

    ZOOM+Care Response

    February 19, 2020Talent Scout

    Wonderful to hear! We are so glad you are having a great experience at ZOOM+Care and look forward to that continuing. We are growing and will continue to bring the fun and engagement that is helping create the experience you are having! Please let us know if you have any other feedback by emailing myfuture@zoomcare.com

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