Zales - Change out of control | Glassdoor
There are newer employer reviews for Zales
There are newer employer reviews for Zales

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"Change out of control"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Irving, TX
Former Employee - Manager in Irving, TX
Doesn't Recommend

Pros

This once great company offered broad based opportunities from the field to the office. They had a rightfully deserved rep as the leaders in the retail jewelry industry.

Cons

The revolving door to the executive suite has left a legacy of turmoil and unfocused change. Fear, confusion and political tribalism prevail. When the new regime takes power, everything their predecessors did is deemed worthless and thrown out. Start from scratch, everything we do now is pure genius. Turn over the entire team. Lather, rinse, repeat. So it goes, on and on. Constant retracing of the same path to ruin. The price paid for all of this is felt up and down the line.

Advice to Management

Get a plan and stick with it for more than 2 years.

Other Employee Reviews for Zales

  1. "Zales - A diamond in the rough."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Planner in Irving, TX
    Current Employee - Store Planner in Irving, TX
    Recommends

    Pros

    Zales offers a place to learn and grow, while having a work-life balance. You have a lot of amenities at the corporate headquarters such as an onsite cafeteria, credit union, salon, child care, company store, covered parking, and fitness center. It is centrally located in the Metroplex and is located in an upscale part of the city.

    Cons

    The economy can turn volatile with retail so employment can vary depending upon the circumstances. Pay is fair but not what it could, or should be.

    Advice to Management

    Keep all communication open.


  2. "Zales Sucks !!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Irving, TX
    Current Employee - Sales Associate in Irving, TX
    Doesn't Recommend

    Pros

    Zales Offers Great Employee Discounts

    Cons

    There are fringe benefits for full time employees and management and regional managers.Part time employees are getting screwed over left and right!!!! meaning no vacation no personal days not even a leg to stand on , Etc You're over worked and and definetly underpaid. Management and regional management get all the reconingtion the sales staff are treated like CRAP!!!!! .Oh if you're the not the right color you will not get a raise or a higher postion, Employees that have been there a very long time are stuck in the same postions are still there in the same postions all the wrong people get promoted and raises, when they don't deserve to be promoted or get raises.

    Advice to Management

    The President Should Hold Traing meetings on how to become better managers and. Regional managers on how to boost morale with the staff and . Also give sensetivity traing on equal treatment and zero tolorance policies discrimination practicies.

There are newer employer reviews for Zales
There are newer employer reviews for Zales

See Most Recent

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