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Best Places to Work 2022

Zillow

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Zillow

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Employee Review

  1. 3.0
    Former Employee, less than 1 year

    A Boiler Room by any other name, still smells as rotten...

    Jun 4, 2013 - Inside Sales Consultant in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits (Heath, Dental, 24 Hour Fitness membership- if I'd ever had time to go, stock options), plus "perks" to keep you perky like free espresso, coffee, Red Bull, Monster, sodas, and lunch catered once a week, plus once a month Happy Hours after work with apps and beer. Also, the company flew us to Seattle for the holiday party and put us up at the W hotel. A few of the top Inside Sales Consultants DO actually earn a 6-figure income, and even with your base pay and hitting just quota, you can make a decent income.

    Cons

    11-12 hours days with lunch breaks severely frowned upon. Basically, if you take lunch, it's nearly impossible to hit your "call time" of 210 min per day- That's time spent TALKING on the phone- not counting dialing, ringing, etc. Can you say micromanagement?? I loved my job at Zillow for the first 2-3 months I was there. I thought it was the best job ever. This seems to be the path of most Inside Sales Consultants. You are given praise and encouragement and low, manageable quotas during your 'ramping' period of your first 3 months. You literally "drink the Kool Aid" (or Red Bull, in this case) and think Zillow is the Best Place ever. Then Reality sets in, as does the stress, micromanagement, constant stream of emails about your talk time being too low. If you enjoy receiving 300 emails per day asking what you are going to sell, telling you to join the next of a never ending stream of call "blitzes," this may be the job for you. Still, I think 6-9 months seems to be the threshold for about 85% of people, hence the turnover rate. This is a HIGH burnout job. If you are looking at working for Zillow and not reading many reviews like this, consider this: I recently quit my position to take another job. Several people I that started in my training class have been let go. (Actually from my class of 18, only 3 now remain.) I recently learned that when they are let go for not meeting quota, they are offered a severance pay in return for signing an agreement to not post anything negative online about the company. It seems they are buying the silence of anyone who might say anything non-positive about working there. I signed no such agreement. Just thought you should know this if considering taking the position.

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    16 people found this review helpful
  1. 5.0
    Current Employee, less than 1 year

    Great company!

    Dec 6, 2022 - Vice President 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is incredibly strong, there is a strong will to get better and be the best. This keeps the team(s) moving forward.

    Cons

    Slight lean towards over-collaboration instead of quick decision making.

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  2. 4.0
    Former Employee

    Great company/people, leadership challenges

    Dec 5, 2022 - Senior Manager, Paid Marketing in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People, work-life balance, opportunity to grow/evolve an already disruptive brand in a legacy industry

    Cons

    Employees took the fall for leadership missteps with layoffs

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