Zions Bancorporation - Customer service | Glassdoor
  1. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Zions Bancorporation full-time for more than 5 years

    Pros

    The pay and flexibility you may be able to get

    Cons

    Systems are always down.... Cant get your job done due to the system and constant changes with their authentication.... Which keeps us in all day que

    Advice to Management

    Care more for your employees and how they feel about the unnecessary changes and also fix your system you can not run a business with a rubbish system

    Zions Bancorporation2018-11-21
  1. "Excellent Model for Success, High Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zions Bancorporation full-time for more than a year

    Pros

    Professional, classy and polished HR department. High degree of integrity. Zions is an institution unmatched in professionalism, integrity and commitment to doing the right thing. It is a wonderful place to work with wonderful people. The HR department is committed to solving business and people related challenges that meets the complex criteria of regulatory, ethical, human-friendly and business friendly.

    Cons

    Technology can be outdated. The work environment is old-fashioned compared to some of the affiliate banks. Pay and benefits seem to be right on par with market, or lagging slightly.

    Zions Bancorporation2019-08-19
  2. "You decide if it’s for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Officer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zions Bancorporation full-time for more than 10 years

    Pros

    If you chose an area with good management, it makes all the difference. Profit sharing, insurance, vacation pay, some positions have flexible hours. Salary is decent.

    Cons

    Not the best insurance, slightly below peers. High deductibles ($3,000-$6,000) depending on plan you have. Dental and Eye plan are through company (50% reimbursement up to $1,750 yr maximum) Advancement can be quicker based on who you know.

    Advice to Management

    Evaluate the management of each department at least twice a year. Make sure the right people are in these positions. Are they adhering to the culture you are promoting? Is there high turnover? Are objectives and projects on track?

    Zions Bancorporation2019-08-14

Discover more reviews about Zions Bancorporation.