Zipcar - Good while it lasted | Glassdoor
There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

See Most Recent

Helpful (3)

"Good while it lasted"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Seattle, WA
Former Employee - Anonymous Employee in Seattle, WA
Recommends

Pros

Great people - sense that everyone genuinely cared about the success of the mission and customer satisfaction.

Cons

Extremely poor communication on the part of senior management, an unwillingness to communicate unpleasant news either internally or to customers.

Advice to Management

You're getting paid to lead - that means taking leadership even when you're making unpopular decisions.

Other Employee Reviews for Zipcar

  1. "Avoid applying here, high stress level, under valued employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zipcar full-time (Less than a year)

    Pros

    Competitive benefits
    - 3 weeks paid vacation, sick days and personal leave
    - health and dental benefits
    - discounted car rental

    Cons

    High rate of turnover; ONLY way to advance in this company
    Lower than market wages ESPECIALLY in Canada
    Very little support from head office, Canada is seen as a second rate market even though we hold one of the largest market shares in north america
    Severely short staffed and expected to work long hours sometimes without pay (no overtime, therefore deferred hours into next pay period)
    Senior management is a joke, they will say and promise things but will rarely follow through, communication is on a need to know basis. Big changes that affect the office are relayed abruptly without much notice.
    Work culture has severely diminished since the IPO and is nonexistent especially after all the layoffs and structural changes over the last several months.
    Company values is no longer reflected in their actions. Management often place emphasis on profit margins over member experience and quality of service.

    Advice to Management

    Appreciate and value your employees, offer competitive wages and because if not they are sure to be unsatisfied with the lackluster work environment and will look elsewhere for employment.


  2. "Great company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zipcar full-time

    Pros

    Really diverse, passionate, and values driven people

    Cons

    Working in a really competitive market place and overshadowed by its parent company who require cost savings

    Advice to Management

    clarify the company's mission and values

There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

See Most Recent

Work at Zipcar? Share Your Experiences

Zipcar
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or