Zipcar - Awful experience, would not recommend | Glassdoor
There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

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Helpful (3)

"Awful experience, would not recommend"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Cambridge, MA
Current Employee - Anonymous Employee in Cambridge, MA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Zipcar full-time (More than a year)

Pros

I can't think of one.

Cons

Every thing accept the pay.

Advice to Management

Give up your job and let a more real management take over.

Other Employee Reviews for Zipcar

  1. "VP Management is politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Approves of CEO

    Pros

    Good company.... good concept, encouraging you are doing something positive.

    Cons

    Pay was poor. Middle management struggled. Major lack of organization.

    Advice to Management

    Terminate CF.


  2. Helpful (8)

    "Rewarding entry level position, but lacks room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Associate in Cambridge, MA
    Current Employee - Member Services Associate in Cambridge, MA
    Approves of CEO

    Pros

    Ultimately, zipcar is a fantastic concept and the majority of the employees are true fans of the product. There is an overall energy that is positive and people care about their jobs; you can see evidence of hard work in every corner of the office.

    Many managers are happy to delegate projects out to entry level employees, which allows you to improve your skills and earn some stripes for your resume. Although you may not receive financial compensation for the extra work, you will find yourself continually challenged and trusted with new responsibilities.

    The culture of zipcar is fun. The office is laid back and casual and there are often small events that allow employees to socialize such as a chili cook off or a guacamole off for Cinco de Mayo. Zipcar has found a great balance between keeping things fun and keeping things professional, something that many young companies strive for (and often fall short of).

    Cons

    After 11 years in business and a successful IPO, zipcar needs to stop telling its employees that it's still a small startup. The pay is mediocre at best, raises are few and far between, and the benefits package doesn't make up for it. Ideally, it would be nice to see some sort of stock option, 401(k) matching plan, or cheaper benefits for employees.

    Within the member services department, there is little room for growth. Unlike other departments, there are fewer "levels" of employment so you have three options: 1) make a lateral move to another department and work your way up, 2) wait for your manager to quit and apply for his/her job or 3) seek opportunities elsewhere.

    Despite zipcar's young age, some of the "old" folks who have put in 5 or 6 years already have a "that's the way it is" and "I know best" mentality. This can be difficult to deal with because zipcar is still growing and changing all the time. Although experience is important, so is change and there needs to be more open dialogue and acceptance of newer ideas.

    Advice to Management

    Make sure that the Home Office and the Local Offices are on the same page. The communication seems to break down somewhere and it leads to confusion for employees and eventually members. Remember that as the company grows, it is important to allow employees to grow as well - speaking to the effect of career growth is one thing, but realizing it is another.

There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

See Most Recent

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