Pros

Despite the fast pace, ZS really spend a lot of time on wellness and making sure we're all balancing work with the rest of our lives. Usually when you think of start-up culture, you think of long days, nights, and weekends. Being on the support side, and working globally, I have had to take a few off-hours meetings, but I'm consistently told by my management to leave early on a Friday to make up for it, or take a half day. The management across all orgs are all tuned into this culture as well. The org isn't siloed at all, and everyone is willing to step out of their role and help at any given time. The company feels like one big team all working towards the same goals.

Cons

The pace is fast, and the staffing is lean, which is sometimes great, but when you run into issues it can be tough to get people focused on them, as opposed to moving on to the next project. Being lean also means QA teams and documentation teams are often slower than the release schedule, which can present some challenges.