Zuora - Career Breaker, Not a Career Maker | Glassdoor
  1. Helpful (20)

    "Career Breaker, Not a Career Maker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zuora full-time for more than a year

    Pros

    Very skilled and experienced sales management team on the East Coast. Sales enablement team does a good job able coaching reps to sell the product. High degree of exposure to SaaS businesses is a huge plus if you are new to the space. The CEO is a great product centric leader.

    Cons

    I will echo many of the reviews already on Glassdoor. The senior sales team is sub-par at best with very little understanding of how to run and grow a 500+ organization. The organization needs to remove many of these "leaders" for more tenured hires who can provide a path for the sales team to follow. Marketing needs a lot of help, not only with additional headcount, but from the market. Subscriptions are everywhere now,...

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    Advice to Management

    Expand the product capabilities and have this be the CEO's focus. If the company isn't able to capture the entirety of the subscription market Zuora will boom and bust as a 500 to 700 person company forever.

    Zuora2016-04-26
  1. "Great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    Everyone is motivated to help move the team forwards

    Cons

    You will be pushed to be your best!

    Zuora2019-06-13

    Zuora Response

    June 17, 2019Talent Team

    Thank you for your feedback--keep pushing!

  2. Helpful (5)

    "Falling Star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zuora full-time for more than 3 years

    Pros

    You learn everyday. This place deserves 3 stars because it used to be great and could be again, but it's going the wrong way.

    Cons

    Career opportunities are drying up, likely because the company is moving up market. Comp plans are below market, especially for the difficult nature of the product. ZEO Culture is not a reality anymore.

    Advice to Management

    Stop overpromising and underdelivering. Zuora is so far away from delivering on its sky-high Subscription Economy promises and unfortunately, Wall Street is punishing shareholders for it. You need new Product leadership immediately. The people there now aren't delivering the sellable add-ons and the Zuora/RevPro integration. You need both for the sales team to hit their numbers. If you don't have the resources to...

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    Zuora2019-05-31

    Zuora Response

    June 6, 2019Talent Team

    Thank you for your feedback. It’s true, we do learn a lot every single day--it’s the nature of leading the uncharted Subscription Economy! We continue to make the necessary investments and changes to deliver on the ever evolving needs of the Subscription Economy, including our recently ...

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