Zuora - 90 -100% AE Turnover within a year, Combative management | Glassdoor
  1. Helpful (27)

    "90 -100% AE Turnover within a year, Combative management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zuora full-time

    Pros

    Fairly transparent organization. Some very capable and smart folks in every department, all levels Competitive comp (BUT, maximizing your variable is another story) Communication is open and one is encouraged to work cross functionally. The sales team is in fact highly regarded within the organization and Zuora is known to groom strong sales talent. Sales has access to resources and there is a team selling environment...

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    Cons

    Very difficult place to work and everyone knows it. The following will sound exaggerated and coming from a disgruntled employee but sadly, it's neither. First off, all the recent 5 star reviews are written by a) those who have been here since Feb’14 who Mgmt asked to review because they don’t know any better or b) Senior management who are having trouble recruiting The most tenured reps on the Enterprise/SMB/Mid-Market/SDR...

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    Advice to Management

    Execs: We have some very smart people but not very many "people" people making smart decisions. Understand that you've not figured out how to scale the sales team. Doing more of what you have been doing is obviously not going to work so a serious reevaluation is needed. Discourage an aggressive, machismo culture. You will not get the true feedback explicitly so try to get a real ear to the ground because without...

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    Zuora2014-04-21
  1. "Great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    Everyone is motivated to help move the team forwards

    Cons

    You will be pushed to be your best!

    Zuora2019-06-13
  2. Helpful (5)

    "Falling Star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zuora full-time for more than 3 years

    Pros

    You learn everyday. This place deserves 3 stars because it used to be great and could be again, but it's going the wrong way.

    Cons

    Career opportunities are drying up, likely because the company is moving up market. Comp plans are below market, especially for the difficult nature of the product. ZEO Culture is not a reality anymore.

    Advice to Management

    Stop overpromising and underdelivering. Zuora is so far away from delivering on its sky-high Subscription Economy promises and unfortunately, Wall Street is punishing shareholders for it. You need new Product leadership immediately. The people there now aren't delivering the sellable add-ons and the Zuora/RevPro integration. You need both for the sales team to hit their numbers. If you don't have the resources to...

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    Zuora2019-05-31

    Zuora Response

    June 6, 2019Talent Team

    Thank you for your feedback. It’s true, we do learn a lot every single day--it’s the nature of leading the uncharted Subscription Economy! We continue to make the necessary investments and changes to deliver on the ever evolving needs of the Subscription Economy, including our recently ...

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