Zuora - Immature market, execution struggles | Glassdoor
  1. Helpful (17)

    "Immature market, execution struggles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Los Altos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zuora full-time for more than a year

    Pros

    At the high level, the RBM messaging seems logical and makes good sense. The challenge is when you dig a bit deeper under the cover, there is a lot of wiggle room/lack of clarity. Great marketing machine - for the basics (web, dreamforce, etc.). Great party at DreamForce. Subsribed is a strong event for demand generation.

    Cons

    Focused on the sales side....a very grinding culture with no true leadership. A lot of management and status reports with little to no value. No financial models of how the customers business is impacted by using Zuora. The product has a lot of maturing to do. If prospect is NOT using SFDC, your chances of winning just dropped 90%.....perfect fit for small business, challenges about in larger companies as so many...

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    Advice to Management

    Focus on building a platform - with true integration not customization for everything. Make customers happy. Match 401k. Stop hiring sales people/splitting patches until the market matures and the solution is rock solid.

    Zuora2015-08-05

    Zuora Response

    August 16, 2015VP Talent

    Thank you for taking the time to give us your perspective. You are right that you do have to cover off multiple people as part of the sale and our AE's need to get comfortable with that type of sale. Our company has created the marketplace, the demand is clearly there and we have ...

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  1. "Great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time

    Pros

    Everyone is motivated to help move the team forwards

    Cons

    You will be pushed to be your best!

    Zuora2019-06-13

    Zuora Response

    June 17, 2019Talent Team

    Thank you for your feedback--keep pushing!

  2. "Warning - Unethical and Dishonorable Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Zuora for less than a year

    Pros

    The people are nice, the perks are tremendous, going into the kitchen is like going to a 7-11.

    Cons

    They are unethical! I interviewed there, with 7 different people over the course of 3 weeks. They offered me a contract to hire and repeated multiple times that they intended to convert the position to permanent. I quit a job I had been at for almost 2 years to go there. After 2 weeks they let me go siting "budget cuts" as the reason!!! They didn't know 2 weeks earlier that they were over budget? Their potato chip...

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    Zuora2019-07-14

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