eGain - Great people, lack of trust in those outside of US limits growth | Glassdoor
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There are newer employer reviews for eGain

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Helpful (3)

"Great people, lack of trust in those outside of US limits growth"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
Neutral Outlook
Disapproves of CEO

I worked at eGain full-time (More than 10 years)

Pros

Team camaraderie
Really good group of people to work with
Good UK offices
Flexible working hours

Cons

Don't really care about their workers
You're not getting a free lunch unless you are in sales!
Career progressions limited by not being in the US
CEO controls all, limiting autonomy, company growth. Big brother mentality.
Entrenched middle and upper management means it's hard to get a promotion as everyone senior has been there for 10+ years

Advice to Management

Empower your team with budgets and responsibility and then see how they handle it. Don't assume that those outside of the US are out to cheat you. The market is different and you have to work in a more European manner.

Other Employee Reviews for eGain

  1. Helpful (1)

    "Great Work life Balnace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer- PSO (Fresher)
    Current Employee - Software Engineer- PSO (Fresher)

    I have been working at eGain full-time (Less than a year)

    Pros

    flat management hierarchy
    very helping senior tech leads
    no work burden

    Cons

    management is not able to distribute work equally among employees

    Advice to Management

    Dont loose good coders !!!!


  2. Helpful (2)

    "Good company if you want to lea"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pune (India)
    Current Employee - Software Engineer in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eGain full-time (More than a year)

    Pros

    1. Senior developers are helpful and approachable
    2. Good place to learn the basics

    Cons

    1. Lots of office politics
    2. Old school beliefs and methods by senior management.
    3. Inflexibility
    4. Repetitive work ; there is little scope for growth
    5. People are not valued in company. Lots of people left in the last one year.
    6. People seem to have no clear idea where the company is heading.

    Advice to Management

    Value your employees. More importantly, trust them.

There are newer employer reviews for eGain
There are newer employer reviews for eGain

See Most Recent

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