eHealth Technologies - Okay Job | Glassdoor

Employee Review

Employee Review

Helpful (3)

"Okay Job"

StarStarStarStarStar
Current Employee - CSS in Rochester, NY
Current Employee - CSS in Rochester, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at eHealth Technologies full-time (Less than a year)

Pros

Most people you work with are friendly and willing to help. Good pay for entry level positions. Okay insurance.

Cons

Short training so you kind feel flustered at first but you get the hang of it. Some people are only there for the drama. Word of advice, do your job and go home.

Advice to Management

Upper management is actually really great. They make you feel like your apart of any company decision that will be made.

Other Employee Reviews

Other Employee Reviews

  1. "A Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS III in Henrietta, NY
    Current Employee - CSS III in Henrietta, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at eHealth Technologies full-time (More than 3 years)

    Pros

    Has a family atmosphere and a very young generation of staff. A lot of people who have been there are dedicated to the company, and upper management certainly does try to create a welcoming atmosphere. You never have to be worried about being too weird, too gay, or feeling any gender equality. The pay is great for a job that only requires a high school degree, and the hours give you the weekends free. It's a great job to start at if you just beginning your career out of college.

    Cons

    How your experience is in this company very much depends on which manager you're under and which department you are in. Some managers are extremely strict and make it hard to enjoy the job, along with making it hard not to feel like just a workhorse that the company can easily replace. Other managers make it the teams in the Operations department feel like family - while still getting the necessary work done. Since I have started, there has been more of a movement towards numbers and attainment scores (how much you individually do on a daily basis, and how much your team does) in Operations, which has taken a lot of the culture out of the company. There is a good amount of pressure on people to overwork and burn out. While this is always a choice, there's almost an air especially in management that if you dont stay to finish your work or come in for weekend OT that you arent doing your job properly. The pay as time goes on is not worth the stress.

    Advice to Management

    It would be great to return to being morally and personally invested in your team members and the cases they are looking over - not the numbers they are hitting. A less stressed/fear based workforce will ultimately produce better work and employees who want to stay and invest time with the company.

    eHealth Technologies Response

    Oct 15, 2018 – Director Marketing

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment for all employees. We value and consider all insights and we will continue to find ways to... More


  2. "CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS
    Current Employee - CSS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHealth Technologies full-time (Less than a year)

    Pros

    Helping people is great and what you do has a real impact.

    Cons

    High workloads may scare some away.

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