eWayDirect - Nothing more to say other than what has already been said | Glassdoor
  1. "Nothing more to say other than what has already been said"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at eWayDirect full-time

    Pros

    Pros are few and far between. You can find some if you try really hard.

    Cons

    Pretty much repeating all of the cons that have already been noted.

    Advice to Management

    Nothing has changed throughout the course of all of these reviews spanning the years. Inconsistancy has been the consistant. Reviews should typically be taken with a grain of salt, however in this case it's pretty clear what the atmosphere is.

    eWayDirect2015-12-09

Other Employee Reviews

  1. "Great People, Solid Product, Constant Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    No opinion of CEO

    I worked at eWayDirect full-time for more than 10 years

    Pros

    Really great people, generous salaries, good product to work with, willing to put in the time and effort then you will succeed, a small company that collaborates and gets a lot accomplished. Very good email and customer acquisition platform.

    Cons

    You have to be a self starter or it is over before it even started. Environment changes on a daily and sometimes hourly basis. Lack of a unified and consistent marketing effort have cost the company business. Change is constant and often unsettling.

    Advice to Management

    Have faith in your people and products. Check the pulse of employees more often and listen to their feedback. Pay less attention to what the industry "pundits" are saying and focus more on properly positioning the product in the marketplace. Be content with what you have and don't worry about what you don't have. It's ok to be a lifestyle company rather than a takeover target.

    eWayDirect2017-11-01
  2. "Great people, strategy change w/CEO's mood every 24hrs, difficult to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Marketing in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eWayDirect full-time for more than a year

    Pros

    Awesome people -- "family" environment. A few key managers will go out of their way to enable you and try their best to set you up for success, and the Customer Service manager is terrific. There are a few passionate people there, but some are jaded by the way things have been run. The technology that the company offers is a little out-dated, but there is much potential if the right strategy and game plan were to be... put into place! If seeking a new opportunity for your career, it would be an interesting experience and challenging, and people who thrive in a family-type environment would be happy here.

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    Cons

    Success is difficult to achieve: There is no true vision, no defined goals and objectives, strategy changes every 2 seconds with the CEO's mood. The CEO isn't as horrible as some of these reviews make him out to be, but business-wise, there is absolutely no way this company will have a bright future so long as he continues to not take the advice of the professionals he hires. Whether an external consulting firm,... in-house sales or marketing personnel, what's best for the company is not taken into consideration - only what the CEO sees as "important" at the time. It was jaw-dropping that, for instance, a project would be executed and completed, only for him to object and bring progress to a screeching halt and ask questions that should have been answered in the planning stages. With fundamental strategy and vision changes literally every other day, it makes it practically impossible for anything to be completed and seen through. It is impossible to achieve anything or realize any success with the way the company is operated. Internal communication is a mess, and seemingly nothing is done about it, even when people volunteer to assist. This is detrimental, as employees even go as far to say things like, "we're not a real company" (as in they feel like they are just a bunch of people with laptops playing pretend, and that eWayDirect is not a true, stable, or profitable organization). Revenue has dropped over 50% in the past few years. They've had to do a round of lay offs recently, and I don't see a light at the end of the tunnel, since the company is ran on the CEO's whim. A very dangerous way to run a company, as nothing is based off of metrics or statistics, and decisions are not made based on what is best for the company, but rather what the CEO feels at that moment is acceptable.

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    Advice to Management

    Please listen to the professionals you hire. If you hire a sales or marketing team, please listen to their advice, as they are the experts in that field, and that's why you hired them. There must be short and long-term goals defined and measured. Being agile and adapting to the trends and issues in the market is one thing, but vision and strategy cannot change so frequently, if you want to be successful. The... biggest danger to the company's success is the CEO.

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    eWayDirect2014-10-26

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