esure - Good Management | Glassdoor
  1. "Good Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at esure full-time for more than a year

    Pros

    Very lucky to have great managers, there is a lot of support from team leaders who are generally quite laid back and approachable. The pay is very competitive - I moved from another insurer 2 years ago and have had over £4k pay rise. Senior managements take part in "Townhalls" where the come to every office to update on progress/changes within the business and are very open even to challenging questions. Senior... staff/execs have real, genuine enthusiasm for the business needs. Currently undergoing a huge overhaul to update aged software, change internal processes to make it easier for staff & customers, big intention to grow the portfolio

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    Cons

    Truthfully, the HR policies are awful. 5 day for bereavement, no sick pay entitlement until you are 1 year in service (even though a probationary period is only 6 months, so for the other 6 months you're a full member of staff with no sick pay). The attitude seems to be that the benefit package is in line with other insurers and therefore it doesn't need to be better.

    Advice to Management

    The HR processes really need some improvement - staff shouldn't be forced to come into work unwell (either mentally or physically) simply because the sick pay is to poor that they cannot afford to take the time off

    esure2019-07-12
  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at esure full-time for more than 5 years

    Pros

    Managers care about staff a lot

    Cons

    Nothing much I can say

    esure2019-08-07
  2. "Communicate to staff!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Office 
    Doesn't Recommend

    I worked at esure full-time

    Pros

    The people are amazing, very friendly environment

    Cons

    Management and exec have been extremely poor communicating to staff through a critical time e.g. Bain. No fridge or microwave available unless you are a PA or exec or sit on a particular floor Technology is a disaster, computers always have problems Flexible working has a long way to go No social events arranged by exec/snr management e.g. no xmas or summer party. Each site does not communicate to each other

    Advice to Management

    Communicate to staff!!! especially when so much change is happening

    esure2019-08-22

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