esure - Great place | Glassdoor
  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at esure full-time for more than 5 years

    Pros

    Managers care about staff a lot

    Cons

    Nothing much I can say

    esure2019-08-07
  1. "Communicate to staff!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Office 
    Doesn't Recommend

    I worked at esure full-time

    Pros

    The people are amazing, very friendly environment

    Cons

    Management and exec have been extremely poor communicating to staff through a critical time e.g. Bain. No fridge or microwave available unless you are a PA or exec or sit on a particular floor Technology is a disaster, computers always have problems Flexible working has a long way to go No social events arranged by exec/snr management e.g. no xmas or summer party. Each site does not communicate to each other

    Advice to Management

    Communicate to staff!!! especially when so much change is happening

    esure2019-08-22
  2. "Manchester"

    StarStarStarStarStar
    Current Employee - Team Leader in Manchester, England

    I have been working at esure full-time for more than 5 years

    Pros

    Socially genuine people work there good camaraderie at telephony level

    Cons

    Operational Management are Bullies at Business Leader Level and above, your face has to fit and opportunities only go to those people “liked” by then Management provide no support very stressful work load jobs for the fav’s and bully tactics to ensure control same people chosen for additional tasks . Staff treated like children , umpteen incentives to keep staff sweet Pizzas Vouchers etc KPI’s are only achievable... on teams with staff who have lengthy tenure no consideration to teams with new staff on employee survey delayed when staff feelings are negative like they are frightened to send it out some Team Leaders have little knowledge and are unapproachable at times also rude to their staff Manchester Operations is a dreadful place to work you are simply a number

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    Advice to Management

    Consider your employees and give them support nurture and support all your staff not just ones that you “like”if you treat them well they will want to work hard for you. Inappropriate relationships within the office is giving some Business Leaders and Team Leaders a bad name amongst their staff

    esure2019-09-10

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