esure - Manchester | Glassdoor
  1. Helpful (2)

    "Manchester"

    StarStarStarStarStar
    Current Employee - Team Leader in Manchester, England

    I have been working at esure full-time for more than 5 years

    Pros

    Socially genuine people work there good camaraderie at telephony level

    Cons

    Operational Management are Bullies at Business Leader Level and above, your face has to fit and opportunities only go to those people “liked” by then Management provide no support very stressful work load jobs for the fav’s and bully tactics to ensure control same people chosen for additional tasks . Staff treated like children , umpteen incentives to keep staff sweet Pizzas Vouchers etc KPI’s are only achievable... on teams with staff who have lengthy tenure no consideration to teams with new staff on employee survey delayed when staff feelings are negative like they are frightened to send it out some Team Leaders have little knowledge and are unapproachable at times also rude to their staff Manchester Operations is a dreadful place to work you are simply a number

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    Advice to Management

    Consider your employees and give them support nurture and support all your staff not just ones that you “like”if you treat them well they will want to work hard for you. Inappropriate relationships within the office is giving some Business Leaders and Team Leaders a bad name amongst their staff

    esure2019-09-10

    esure Response

    September 26, 2019The HR Recruitment Team

    We really appreciate you taking the time to provide us with your feedback on your experience at esure. Your comments are valuable to us and we have escalated them to HR and Senior Management. If you would like to give us any further details to help us improve then please contact us via recruitment@esure.com Many thanks The HR Recruitment Team

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  1. "Happy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Assistant Manager in Reigate, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at esure for less than a year

    Pros

    Nice people Good salary Good working hours

    Cons

    Too much changes in the company

    esure2019-09-29
  2. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at esure full-time for less than a year

    Pros

    Nice building and in a good location.

    Cons

    Incentivised, scripted and unfair policies. Expected to be a robot.

    Advice to Management

    Be human

    esure2019-10-10

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