iContact - Great People, Changes with New Acqusition | Glassdoor
  1. Helpful (3)

    "Great People, Changes with New Acqusition"

    StarStarStarStarStar
    Former Employee - Professional in Morrisville, NC

    I worked at iContact full-time for more than a year

    Pros

    Fantastic people from President Geoff Alexander, to management to co-workers who care about each other and the product. Customers and prospects appreciate the service and support and are pleasant to deal with.

    Cons

    Uncertainty and lack of communication following the acquisition by J2Global Media. Lots of change is driving cultural unrest, uncertainty and some trust issues.

    Advice to Management

    Earn trust by being fully transparent with current staff. Don't make statements that are not backed up by actions. Show that your staff is important to the bottom line before more people find new opportunities.

    iContact2019-05-28

Other Employee Reviews

  1. "Amazing work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Expert 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iContact full-time for more than a year

    Pros

    Good work-life balance Overtime opportunities Excellent team and leadership Company outings and events Relaxes and friendly work environment Competent co-workers

    Cons

    Relatively lower pay compared to other similar jobs, off-set by good benefits. Company has been acquired a few times throughout the years, leading to mass layoffs, though I have not been affected personally by these.

    Advice to Management

    Keep up the excellent work!

    iContact2019-06-05
  2. Helpful (1)

    "Company is Slowly Disbanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iContact full-time for more than 3 years

    Pros

    To date, there are very few pros in comparison to other opportunities on the market.

    Cons

    Company first laid off employees. Now, is slowly letting the rest of the employees filter away to other employment opportunities. Investment in the brand and product line is ceasing. Slowly, operations of this product line are transferring to the parent company's other email marketing application.

    Advice to Management

    Be honest with those who have been loyal to you. Stop playing games.

    iContact2019-10-16

Discover more reviews about iContact.