iContact - Good experience | Glassdoor
  1. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Morrisville, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at iContact full-time for more than 3 years

    Pros

    Good company culture Allows you to grow by moving up

    Cons

    Constantly changing job roles can be confusing

    iContact2019-06-20

Other Employee Reviews

  1. "Amazing work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Expert 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iContact full-time for more than a year

    Pros

    Good work-life balance Overtime opportunities Excellent team and leadership Company outings and events Relaxes and friendly work environment Competent co-workers

    Cons

    Relatively lower pay compared to other similar jobs, off-set by good benefits. Company has been acquired a few times throughout the years, leading to mass layoffs, though I have not been affected personally by these.

    Advice to Management

    Keep up the excellent work!

    iContact2019-06-05
  2. Helpful (3)

    "Used to be awesome."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at iContact full-time for more than 5 years

    Pros

    - CEO is great and very approachable. - Free coffee and soda. - Great people.

    Cons

    - Pay is not very competitive for most departments. - Software fell behind the times and now can't catch up with competitors. - One department in particular does not appear to put much emphasis on diversity . It was frequently discussed amongst employees and the sentiment is that it won't change unless the VP moves on. There was a spree of diversified hirings but amongst employees, this was not believed to have... been without intervention.

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    Advice to Management

    - At this point, it is obvious the company is in a steep decline so I'm not sure there is much that can be done. However, if the company can stay afloat, I would suggest strongly looking at VP of Client Services and ask yourself why literally dozens of SAs have left the company in the past couple of years. It's not solely for a higher salary.

    iContact2019-08-10

Discover more reviews about iContact.