iEnergizer - Avoid at All Cost | Glassdoor
  1. Helpful (3)

    "Avoid at All Cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at iEnergizer full-time for less than a year

    Pros

    I made friends by commiserating about the experience.

    Cons

    This is for the gaming side of the Austin, TX location. The long story: There's a certain low bar that I've come to accept and expect out of temp jobs, but this bar was practically buried in the ground. The office is poorly kept, especially the break room; it was never let to air out, leaving stale, stagnant burnt food smells from the microwave to build up. All chairs were broken in some way. They frequently... hired overqualified agents and did not value the feedback of those more experienced, preferring inefficiency and underproduction. There are two outdoor break areas: one for smoking that had shade and chairs/benches, and another non-smoking that had a curbside and a single tree. There is a single (1) refrigerator for use for the entire building, aka four or five companys' worth of staff. Requests for ADA accommodations were shamed and I was made to feel awkward or that I was inconveniencing them when making my requests. I ended up having to make my own accommodations by working out trades with my coworkers, which means that I had to tell them about my disability and why I needed their help. Management punished failure by mocking staff in front of the entire team, leading to abysmal, resentful team morale. Promises were made but always broken, especially in terms of schedule requests (management played favorites) and dedicated time to improve product knowledge. Promotions were handed out to those who performed best, yet these promotions did not come at any kind of a pay increase despite the expanded responsibilities. The short story: the absolutely tiny window of turnaround in this company speaks for itself.

    Show More

    Advice to Management

    There are a lot of things that need to be improved, but in all honesty, just start with treating your employees with respect.

    iEnergizer2018-06-21
  1. "Friendly Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iEnergizer full-time for more than a year

    Pros

    I started there as an agent, and quickly moved up to Team Lead. This is a good place to get your foot in the door for future career advancement, or just to be able to come to work in a relaxed environment. I left the company because I am going to school in another city, or else I would still be there. The management is friendly and willing to work with you if you have things come up! They even offered to let me work... part time while in school, but it's too far. -Get experience in the industry -Flexible Schedule -Room for Growth -Hour Lunch -Free games/swag

    Show More

    Cons

    -Upper management can be tough -The lady that manages the health side is very scary -Break room vending machines only work sometimes -One refrigerator for the whole building

    Advice to Management

    Get the office up to par as far employee needs including the vending machines and more refrigerators.

    iEnergizer2018-09-24
  2. "Fun work environment, bad structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative 
    Neutral Outlook

    I worked at iEnergizer full-time for less than a year

    Pros

    Could get free stuff, Fun people to work with, Team leads are very understanding. Decent snack selection. 24 hours so any schedule works

    Cons

    The pay isn't enough, advancement is whoever doesn't leave the longest, training is lack luster

    Advice to Management

    Try and pay employees more

    iEnergizer2019-09-04

Discover more reviews about iEnergizer.