iEnergizer - Customer Service | Glassdoor
  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at iEnergizer full-time

    Pros

    Hour long break. Great coworkers. Comfy chairs.

    Cons

    Management really doesn't respect their workers. Found out recently that someone who had worked for them for over a year was immediately fired upon putting in their two weeks. Don't expect anything that breaks to get fixed either. Management finds almost anything to complain about.

    Advice to Management

    Respect your workers. Listen to your workers. Manage your company better.

    iEnergizer2018-08-28
  1. "Friendly Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iEnergizer full-time for more than a year

    Pros

    I started there as an agent, and quickly moved up to Team Lead. This is a good place to get your foot in the door for future career advancement, or just to be able to come to work in a relaxed environment. I left the company because I am going to school in another city, or else I would still be there. The management is friendly and willing to work with you if you have things come up! They even offered to let me work... part time while in school, but it's too far. -Get experience in the industry -Flexible Schedule -Room for Growth -Hour Lunch -Free games/swag

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    Cons

    -Upper management can be tough -The lady that manages the health side is very scary -Break room vending machines only work sometimes -One refrigerator for the whole building

    Advice to Management

    Get the office up to par as far employee needs including the vending machines and more refrigerators.

    iEnergizer2018-09-24
  2. "Fun work environment, bad structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative 
    Neutral Outlook

    I worked at iEnergizer full-time for less than a year

    Pros

    Could get free stuff, Fun people to work with, Team leads are very understanding. Decent snack selection. 24 hours so any schedule works

    Cons

    The pay isn't enough, advancement is whoever doesn't leave the longest, training is lack luster

    Advice to Management

    Try and pay employees more

    iEnergizer2019-09-04

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