inContact - A great place to work - if you can handle it | Glassdoor
There are newer employer reviews for inContact
There are newer employer reviews for inContact

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Helpful (2)

"A great place to work - if you can handle it"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Vice President in Salt Lake City, UT
Former Employee - Vice President in Salt Lake City, UT
Recommends
Disapproves of CEO

Pros

Great focus on improving technology and products. Sales and Marketing teams are great. Never a dull moment. inContact is winning the battle and it's always fun to be on the winning team.

Cons

inContact has allowed bureaucracy to take over their processes and, unless they get a handle on it, will ultimately cause their downfall.

Advice to Management

Learn to manage regulations rather than allowing them to manage you.

Other Employee Reviews for inContact

  1. Helpful (1)

    "Overall a positive experience with a lot of very smart people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Midvale, UT
    Current Employee - Software Engineer in Midvale, UT
    Recommends
    No opinion of CEO

    Pros

    There a lot of smart and capable people that work at inContact (formerly UCN). I found most days to be filled with challenges and opportunities to grow as an individual. Just about every day on the job I learned something new. Work schedule is pretty flexible.

    Cons

    Management has a tendency to drink the kool-aid. While the company is growing, there are times they act as if they are invincible and as if they could do no wrong. The company has a weak 401k matching program, and switched to an ATO system for time off, so if you leave the company and have time off left over, you don't get a pay out for that time remaining.

    Advice to Management

    The company is pretty frugal and it shows in the pay that people receive. Management says that they want to work towards being the best place to work in Utah, but it's not followed through with.


  2. "inContact (FKA UCN)"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Salt Lake City, UT
    Current Employee - Software Engineer in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    A wide variety of projects. Smart colleagues who are easy to work with. Good communication from upper management.

    Cons

    Small company that is vulnerable to better-capitalized competitors. New to software market.

    Advice to Management

    Give us more stock options.

There are newer employer reviews for inContact
There are newer employer reviews for inContact

See Most Recent

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