inContact - Great Company and Culture | Glassdoor
There are newer employer reviews for inContact
There are newer employer reviews for inContact

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"Great Company and Culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Midvale, UT
Current Employee - Anonymous Employee in Midvale, UT
Recommends
Positive Outlook
Approves of CEO

I have been working at inContact full-time (Less than a year)

Pros

What a great company to work for.
Benefits are in line with industry. Pay is above average.
Time off is use or loose given at start of the new year.
Management is AWESOME. No micromanagement from my department.
Supervisor is the best I have ever had. Informative, caring, knowledgeable and very very capable.
I can work from home, or the office. LOVE IT.

Cons

Use or loose time off is bad and good. It forced me to take time off, but I loved to always carry over time.

Advice to Management

Keep up with the great job.
The praise and extras for employees are wonderful.
Stay focused.
Please, work to get rid of AETNA. AETNA sucks.

Other Employee Reviews for inContact

  1. Helpful (1)

    "Growing too fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery in Midvale, UT
    Current Employee - Service Delivery in Midvale, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at inContact full-time (More than a year)

    Pros

    Good salaries. Sense of community, as it's a small company almost every one knows each other.

    Cons

    Departments becoming micro managed, which I feel has impacted customer service. Change of focus to enterprise customers will end up leaving the smaller ones out in the cold.

    Advice to Management

    Wake up!


  2. "Great Emerging company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Midvale, UT
    Current Employee - Anonymous Employee in Midvale, UT
    Recommends
    Approves of CEO

    I have been working at inContact full-time (More than 3 years)

    Pros

    Never a dull moment. inContact is continuously challenging the status quo in an effort to improve products and processes. If you enjoy working hard and making a difference this is a good company to join. Really great team members; lots of passion.

    Cons

    Passion goes both ways...sometimes feels a little schizophrenic and out of control.

    Advice to Management

    The company is moving in the right direction; however momentum is lost by changing course too often. Don't make changes just for the sake of changing. Say what you mean and mean what you say.

There are newer employer reviews for inContact
There are newer employer reviews for inContact

See Most Recent

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