kCura - Product development: unmet potential | Glassdoor
There are newer employer reviews for kCura
There are newer employer reviews for kCura

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Helpful (2)

"Product development: unmet potential"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Chicago, IL
Current Employee - Software Engineer in Chicago, IL
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at kCura full-time (More than a year)

Pros

The company is a lot of fun. They give a lot back to the community, which is cool. Work environment is very laid back, the people are all great. The company shuts down between Christmas and New Years, which is nice. That is in addition to our already generous amount of paid time off. Other benefits seem to be above average. Company pays for nice equipment to work on, and has a fairly generous training budget.

Cons

People in product development have a measurable amount of frustration. The company has grown a lot, and the CEO/CTO (same person) thinks the scrappy, short-term problem solving attitude that worked when the company had 20 people is still appropriate when the company has a few hundred employees. There is a no-work-from-home policy: the company requires you take a day of paid time off rather than put in a day of work if you have to stay home for a home repair or a sick child or a delivery or whatever. CEO seems to put more of a premium on quantity of features in the product rather than overall usability of the product.

Advice to Management

The company needs a full time CTO. The CEO needs to learn to trust the people that he hires. He needs to stop meddling at the team level, and treat people with more respect.

Other Employee Reviews for kCura

  1. Helpful (13)

    "If you ever wondered what it's like being part of a cult..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at kCura full-time (More than a year)

    Pros

    I thought the vacation time was good at first. 18 days, how great! Then I did some math and realized that their mandatory minimum 45 hour work week turns out to be an additional 30 work days per year. You think you're getting almost four weeks of vacation. Instead you end up at MINUS 12 days.

    Cons

    And that sums up how the company acts about everything in a nutshell. They show you this awesome world of free happy hours and community service and their core values. They tell you how they want to change the way business is done in the world. You think to yourself that this is a company that really stands for something. Then you peek behind the curtains and see what's really going on. Those "values" they love are just another way for the company to control everybody. I can't tell you how many times legitimate concerns were stifled by being threatened with punishment for not obeying the core values.

    Control is the name of the game here. The mandatory office hours. The "optional" company socials. The two hour sessions where we practice word for word how to answer questions from customers and are tested on it. Emails are relentlessly scrutinized to the point where you are scolded for not having a formal opening and closing, even for casual emails to co-workers. Even product demos follow an exact script with no deviations allowed.

    I've been actively encouraged to stop associating with former employees who quit or were let go because they are afraid they would somehow poison the rest of us. I've been scolded for still being Linkedin or Facebook connected to former colleagues who genuinely became my friends. My loyalty was questioned because I didn't come to their company picnic and I had to explain why I couldn't make it. No company should have that type of control over anybody. Free happy hour or not.

    You would think that a company that wants to change the way business is done would put customers above everyone else. But lately my team has been virtually working fulltime for outside partners. kCura makes more money from a handful of partners and resellers than all of their direct customers combined, and the customers are starting to feel marginalized for it. When one partner buys licenses by the thousands and one little law firm buys a couple of dozen licenses, who do you think has more influence? The entire development team is furious about this power shift.

    Like any cult worth its salt, some people are going to buy fully into what they're selling and love it, and the rest won't last long. The reviews prove that. For me, I realized it's time to move on the day my manager told me that I needed to let go of my old way of thinking about things and be "kCured".

    "kCured"?

    No thanks!

    Advice to Management

    These negative reviews aren't people just complaining about their bosses or being overworked. It fits a pattern. Management should be humbled seeing how consistent the feedback is.

    Instead the whole company had a meeting about Glassdoor. They got defensive about it, HR took over the kCura Glassdoor page, and then flooded it with their usual pictures and videos of smiling workers. Call us all crazy, dear reader, but notice that one of the kCura Glassdoor photos of happy employees working has the infamous list of values right in the background. Straight outta 1985! They can't help themselves!

    If that doesn't say all that needs to be said about their ability to take advice, I don't know what does. ;)


  2. Helpful (14)

    "Toxic environment.... it's like a cult! Beware...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at kCura full-time (More than a year)

    Pros

    Good training programs for new recruits. Classes on time management ad-nauseam but overall good training about the product. New I-pad and Iphone on first day of work is a nice perk too.

    Cons

    If you are not in the "in" group... you are ostracized... very strange. No wonder there is a revolving door at HR.

    Advice to Management

    Micromanagement at the department level is counterproductive.

There are newer employer reviews for kCura
There are newer employer reviews for kCura

See Most Recent

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