I have been working at Encore Capital Group (Less than a year)
Awesome place to work at, management is helpful and friendly. There are weekly meetings were if anyone has a concern they can bring it up. You are encouraged to bring new ideas and they will legitimately analyze them to see if it can be implemented.
Town hall meetings are super boring and most of the time is stuff you really don't care about.
Advice to Management
You are understaffed, don't expect your employees to perform the job of a few.
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