Encore Nationwide Reviews | Glassdoor

Encore Nationwide Reviews

Updated October 29, 2017
15 reviews

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2.5
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Lawrence E. Hess
9 Ratings

15 Employee Reviews

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  1. "Good for experience"

    StarStarStarStarStar
    Former Employee - Lead Brand Ambassador in Atlanta, GA
    Former Employee - Lead Brand Ambassador in Atlanta, GA

    I worked at Encore Nationwide (More than a year)

    Pros

    They have a lot of companies to choose to work events for. Try to get on a program for a season verses taking gigs here and there.

    Cons

    Outdoor events can be a hit or a miss.

    Advice to Management

    Train employees on the materials before putting them in the field.

    Encore Nationwide Response

    Aug 12, 2016 – CEO/Owner

    Thank you for your review!


  2. "IT IS 2017 AND ENCORE IS STILL A HORRIBLE COMPANY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Encore Nationwide part-time

    Pros

    Let's be real: there are no pros about working for Encore.

    Cons

    WORST PROMO COMPANY EVER! Larry E. Hess, the owner and CEO of Encore Nationwide, is the most abusive, unprofessional, and corrupt person I've ever encountered in the promotional industry. In August, I caught the CEO lying many times in his emails to me and I have all the evidence saved to prove it. Larry and his staff are not cut out for this industry. Moreover, they are not cut out for running a business in the 21st century because they treat workers unfairly, are extremely slow to follow up with people and provide good customer service in a timely manner, fabricate nonexistent company policies to justify not offering the same pay rate as advertised on Facebook, don't pay people on time (or at all), deactivate jobpail profiles for the wrong reasons, and the list goes on. In fact, Encore got so many negative reviews that they recently hid/deleted every single review posted on their Facebook page. Too bad the screenshots are out there and the internet never forgets! I'm currently reading another person's review about how she was removed from their system for arbitrary reasons. The reviewer used the word "abusive" in the title of her review to describe Larry Hess, so I'm not the only one who feels this way. Another reason not to work for Encore is they lowball you on pay. There are so many other promo companies that pay more, don't abuse their workers, and follow ethical business practices. Stay far away from Encore Nationwide!

    Advice to Management

    Learn how to run a business in ethical manner and treat workers fairly

  3. Helpful (1)

    "Good For People Looking to Gain Experience but THAT'S IT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Coordinator in Gardena, CA
    Former Employee - Staffing Coordinator in Gardena, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Encore Nationwide full-time (More than a year)

    Pros

    I will not going into extreme detail to avoid any misinterpretation but my overall experience as a young professional with 3+ years of staffing experience, is that this company lacks leadership in upper management and lacks employee awareness.

     1) Decent Training Program
     2) Free Lunch on Friday's
     3) Good Opportunity for people with little to no EXP

    Cons

    Coming into Encore this was more of a bridge job for me, however, I remained optimistic hoping I might be able to devote my full attention to this job if I saw that the opportunity was there but unfortunately that was not the case. In my opinion this company lack opportunity and they need to change their management style. Keep in mind I read all of the other reviews online too but I ignored them and I figured I'd give it a shot anyways because I am sure I can deliver quality service, I was very wrong. If you have decent experience in the staffing company steer clear from this company. If you have no experience this might be a good 1st job but nothing more.

    1) Micromanagement at every level
    2) Upper management expects you to work your full 8 hours. Keep in mind with was a salary job so they expect you to stay longer on certain events with no additional pay/bonus but if you want to leave 10 -15 minutes early you can expect to hear from upper management for even asking.
    3) No clear path on career growth.
    4) Low pay compared to industry standards

    Advice to Management

    Pay close attention to your employees!


  4. Helpful (3)

    "AVOID Like the Plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Encore Nationwide full-time

    Pros

    Some of the people who work here are very nice.

    Cons

    This is a horrible company. This company NEVER gives raises even though they continuously string you along with the idea of getting one. After my 3 month probationary period instead of receiving a raise they gave me a $50 Amazon Gift Card. They had a stack of these just lying around. They said I was doing a great job, but they didn't have the money for a raise.

    Your daily lunch is only 30 minutes. This means instead of working 40 hours a week you will work 42.5 hours a week without extra pay. Encore does not provide pay stubs and it's very hard to keep track of how much vacation/sick time you have. If you ask for specific numbers annoyance is the only response you'll receive.

    If you'd like to get an idea of how the management talks to/treats their employees and BAs check out Larry Hess' responses to complaints on Rip Off Report. Management here has no class and respect for anyone.

    I was laid off because, apparently, the company didn't have enough money to pay me anymore. Less than 2 weeks later I find out they're hiring for my position again.

    Advice to Management

    Pay your BAs on time. Your clients pay you on time, there is no good reason to hold a BA's money.

    Also, hire your staff as temporary employees not permanent. At least this way your staff won't be caught off guard by being laid off suddenly for a made up reason. Apparently, every year you lay off people in January. Don't blindside people like this. Be honest! Let potential employees know that they will not receive a raise, EVER. With the amount of people looking for jobs in LA you will still be able to find someone.

    Lastly, learn to respect people. With the way you're running this company you're going to have less and less people willing work with you. It's happening already.


  5. Helpful (4)

    "Do NOT Work Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Encore Nationwide full-time

    Pros

    Free lunches on Fridays...literally the only benefit.

    Cons

    By far, the WORST company I have ever worked for in my entire life! I was hired for about 8 months in-house, staffing all brand ambassadors, emcees, and laborers for events across the country and Canada. I worked my butt off, for very little pay or incentive. I was literally treated like an intern even though I have degrees and years of work experience. I worked weekends and holidays for no extra pay. It is very obvious this business is going down very quickly as the moment I came back from the Christmas holiday, I was laid off out of nowhere. It is honestly a slap in the face to work so hard for a company that does not value you as an employee or a human being for that matter.

    Advice to Management

    Treat your employees far better. Hire new management. Create structure in your company. Lastly, if you are planning on laying staff off every January, don't you think it makes sense to hire them on a contract that expires so they aren't caught off guard and are able to find work before leaving? Have some decency, please!


  6. Helpful (4)

    "Stay away from this one."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Coordinator
    Former Employee - Staffing Coordinator
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The office was a hip, fun environment. Pay was good. Schedule was somewhat flexible.

    Cons

    Upper level management is a terminal cancer to the company. They tell their coordinators to outright ignore Brand Ambassadors who inquire about payment and tell us to deactivate them from the database. They are bullies and liars. They are ruled by pettiness and emotion, completely unprofessional. I've seen stacks of paychecks sit on the counter for weeks. If you see this company, run as fast as possible in the opposite direction.

    Advice to Management

    Be fair, be professional, pay your staff on time.


  7. Helpful (1)

    "The opportunities available are diversed and interesting."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love the flexibility of this company. One can work from any place and have the right or refusal for work without judgement.

    Cons

    Payment can be slow from time to time.

    Encore Nationwide Response

    Aug 12, 2016 – CEO/Owner

    Thank you for your review.

  8. Helpful (1)

    "Respectable company to work for with room for growth and potential career advancement opportunities."

    StarStarStarStarStar
    Former Employee - Tour Manager in New York, NY
    Former Employee - Tour Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The team is very professional and effective.

    Cons

    The compensation could be a bit more competitive for some positions.

    Advice to Management

    Continue to invest in great people for best results...

    Encore Nationwide Response

    Aug 12, 2016 – CEO/Owner

    Thank you for your review.


  9. "Company takes advantage of its internal and outsourced employees/contractors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Coordinator in Gardena, CA
    Former Employee - Staffing Coordinator in Gardena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Encore Nationwide full-time (More than a year)

    Pros

    As an internal employee, it provided the opportunity to work directly with clients and gain experience coordinating projects. The company allowed you to see how the back end works and learn more about what clients look for and expect from their temp staff. Gained great experience troubleshooting issues regularly and learned how to work with different management styles.

    Cons

    Management is very invasive in your personal life. They run an inconsistent program and base all of their decisions on how they emotionally feel in the present instead of objective reports and client feedback. Management does not keep track of employee successes and bullies anyone that suggests more efficient, professional, and effective ways of doing business. They impose unreasonable expectations with little reward, pay, or recognition.

    If you are an independent contractor, you will be hired to work events however they will not send payment when originally stated. In most scenarios, it takes over 3 months to receive payment. That is, if it doesnt get "lost" in the mail. Money management is not the company's strong suit.

    Advice to Management

    Put pride aside. Work objectively, not subjectively. Listen to your employees and take heed to what they say. Implement change. Put more emphasis on paying contracted staff in a timely manner. Stop trying to nickle and dime independent contractors. STOP BULLYING BRAND AMBASSADORS, PREVIOUS CLIENTS, and EMPLOYEES WHO SEEK TO HAVE A BETTER WORKING RELATIONSHIP WITH ENCORE NATIONWIDE!


  10. "Great College Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Encore Nationwide part-time

    Pros

    easy work, good wage, flexible scheduling.

    Cons

    no compensation for travel expenses

    Encore Nationwide Response

    Aug 12, 2016 – CEO/Owner

    Thank you for your review.


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