EnerNOC Reviews | Glassdoor

EnerNOC Reviews

Updated March 11, 2017
44 reviews

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EnerNOC Chairman and CEO Tim Healy
Tim Healy
33 Ratings

44 Employee Reviews

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Pros
  • Great mission and desire to change the way the world uses energy (in 16 reviews)

  • The people are high-calibre and are united on a mission I care deeply about - to change the way the world uses energy (in 16 reviews)

Cons
  • Employees are so passionate about the work that they sometimes don't ensure work/life balance by setting boundaries for work time (in 17 reviews)

  • They laid off a bunch of people with 2-weeks severance, because upper management made terrible business decisions (in 12 reviews)

More Pros and Cons

  1. Helpful (3)

    "2-weeks severance across the board"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    Worked with some of the brightest, most mission-driven people. Smart and generally willing to help out, but only those below Director level.

    Cons

    They laid off a bunch of people with 2-weeks severance, because upper management made terrible business decisions. Yet upper management gets to keep their jobs and salaries, while the rest of the employees get pushed out with no cushion. After layoffs were announced, upper management went around ignoring people who sat a few feet away who they knew were laid off. I would not go back or recommend to anyone to work for a company that does that.

    Advice to Management

    Take responsibility for your poor decisions. You screw up over and over again and yet get to keep your jobs, positions, and stock. The only people hurt by your poor management are your employees, who get pushed out on the street, and then you ignore them. Would it have killed you to apologize? You need to do better, own up to it.


  2. Helpful (7)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (Less than a year)

    Pros

    - Mission to change the way the world uses energy
    - Cool office and good location
    - Smart and competent coworkers, mostly friendly
    - Pretty good technology, for the most part
    - Solid legacy business (demand response)
    - Good work/life balance and unlimited holidays

    Cons

    - Massive investment in other verticals (mostly software) led to losses, because the market was not "ready", and massive layoffs as a result (+ "planned attrition"). Employees take the hit while c-suite goes on almost like nothing happened.
    - Terrible transition with no clear vision from above on how to repurpose the software that was built.
    - Culture and mood took a serious hit, offices feel mostly empty. Even Fooda (restaurants) stopped coming to sell lunch!
    - Forget about company-paid activities / parties / lunches / perks ... overall, employee well being doesn't seem to be a focus anymore.
    - Mostly sink-or-swim attitude towards newcomers. No formal training, no mentoring, just figure stuff out.
    - With the current low cost of energy and political background, I don't see the business going much better.

    Advice to Management

    Your employees need some rock solid direction and support if you want them to be productive, engaged and carry the business. Now is not the time to let them give up on EnerNOC, but instead inspire them, support them and make them trust the business, by providing concrete facts, directions and timelines. Time to follow up a good idea with a good execution.


  3. Helpful (3)

    "My Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time

    Pros

    -Free snacks
    -Unlimited PTO policy, which also saves the company money
    -Daily in-house pop-up restaurant
    -Ideal location in the Seaport district
    -Gym access with showers and changing facilities on each floor
    -Casual dress code
    -Easy to move around laterally and work your way up through the organization

    Cons

    -Employee morale is at an all-time low
    -Lack of vision for the organization
    -Went through two rounds of layoffs in 2016
    -Software side of the business isn't taking off as expected, contributing to a lot of the layoffs
    -Lots of debt coming up over the next few years due to the price of energy futures
    -Some upper management not experts in their functional roles (e.g. a Director with no experience in their field)
    -Benefits could be better for a company that calls itself a software company
    -Company is not diverse

    Advice to Management

    -Determine a direction for the company
    -Be transparent with employees
    -Hire people who can walk their talk


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  5. Helpful (18)

    "Give me your tired, your poor, your huddled masses...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Disapproves of CEO

    I have been working at EnerNOC full-time

    Pros

    Not only does the unemployment office say that to EnerNOC, but it is also inscribed on The Statue of Liberty. Coincidence?

    Before the mass exodus of people from EnerNOC offices to the unemployment line, this place was a pretty swell place to work. An energized, determined, and diverse workforce made it feel as though you were really making a great career choice. This place was full of movers and shakers.

    And then the falsified reality of EnerNOC's "success" was revealed to be a farce. Everything wonderful that existed prior to the restructure, came tumbling down like a bad cancelled-after-one-season drama on the CW channel.

    Cons

    Ultimately, the C-suite made decisions that hurt a lot of lives. Add EnerNOC to the list of companies that did all the "no-nos" of business strategy: entering a market too fast, throwing money at growth when there was no real test of the market yet, and never adjusting as-they-go for goals that weren't coming to fruition. What ended up happening was a restructure, a mass layoff, leaving EnerNOC as just another tired cliché of Corporate America's "Bad Choice Carnival Sideshow".

    Advice to Management

    Be honest with your employees, and be honest with yourselves. Don't keep sinking good money after bad. The failing numbers were flailing their arms at you all, signifying "Things aren't working! Adjust course!" We all noticed it, why didn't you, Dear Leaders?

    Ultimately, the top brass should have been more contrite about their failures; a little bit of humanity could have gone a long way. And..... this was totally avoidable.... and everyone who works there, *knows it*.


  6. Helpful (3)

    "Sales Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Passionate about the business and the view that EnerNOC can change the way the world uses energy. Strong investment in sales tools and process. Smart people when it comes to the market and sales methodology.

    Cons

    Unrealistic ramp-up and self-sufficieny expectations considering market maturity. Plenty of support in the late stage of the sales process, not enough when it comes to demand creation and getting customers engaged in a buying conversation. Very frustrating for new enterprise BDM's unles you are fortunate enough to get engaged in deals that have some momentum. Too many BDM's - not enough demand to support them.

    Advice to Management

    Build the team so BDM's can have success - that will help recruiting more than anything. Need more proof points before significant expansion occurs.


  7. Helpful (4)

    "Formerly great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Boston, MA
    Former Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    There are lots of technology choices that you can use to build a decent resume. Costs to help you succeed are rarely in question, and there's some pretty good people at the company.

    Cons

    Payment is on the low side, management is mostly clueless and not interested in doing anything about lack of product direction or customers, just had massive layoffs, everything at the company is a fire drill. We need a new product? 6 months and an arbitrary deadline, no ifs or buts about it.

    Advice to Management

    Listen to your employees and their complaints. Give up on EIS. All of the sales people are gone, there's still no customers, and there's no product or future there. Double down on DR.


  8. Helpful (4)

    "Energy Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Advisor in Oceanside, CA
    Former Employee - Energy Advisor in Oceanside, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EnerNOC (More than a year)

    Pros

    High Energy Teams with lots of high performers all working towards a sustainable future.

    Cons

    Management at the top made terrible acquisitions and didn't understand the software of the problems with the software.

    Advice to Management

    Rebuild the software so its user friendly


  9. Helpful (4)

    "great people, no direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC (More than a year)

    Pros

    Enernoc is able to attract fantastic talent. The people I worked with were extremely smart, capable, and motivated. I had the opportunity to work on interesting projects with a very collaborative team and found the culture to be very professional. I have no complaints about the day to day work.

    Cons

    Management seems to reorganize teams every few months and flip-flops on strategic direction. They cannot plan and execute on longer term projects. Layoffs were handled carelessly, with little communication and a two week severance. Company manages to be extremely petty, even with people they've just laid off.


  10. Helpful (3)

    "Ever Changin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    EnerNOC has some of the most passionate and intelligent people that I ever came across in my career. They truly are trying to make the world better and keep the ball rolling to get things done.

    Cons

    In 4 years I had something on the order of 6 managers while my job stayed pretty much the same. The amount of "re-orgs" we went through was almost laughable. Layers of middle to upper management would come and go and promise great sweeping changes with little to no success. Meanwhile, the acquisitions of other companies were poorly managed and like most major actions for the benefit of marketing. Most of the time and effort seemed to be "make it sell-able" as opposed to "make it work."

    EnerNOC would perpetually try to make the software product more flashy and marketable, but that would instantly fall flat after the sale where humans were required to pick up the seriously limited functions of the software product.

    Lastly, EnerNOC was filled with politics, and people trying to "climb the ladder." I always got this feeling that a large part of the employee population was just trying to play the game and get ahead instead of just being good at what they had to do everyday.

    Advice to Management

    Think before you act about how things are going to actually work and not just what will be more marketable.


  11. Helpful (3)

    "Great vision with little execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time

    Pros

    Tremendous people at EnerNOC with a true passion about changing the way the world uses energy. Solid demand response business with promising opportunity in the energy intelligence software business. Culture as whole is great when things are going well

    Cons

    Completely underestimated what is required to be in the enterprise software business, including product development, market readiness, partnerships and enterprise software processes. As mentioned above, culture is one of EnerNOC's strengths when times are good. However, when times were tough, as evidenced with the recent major layoff, the true colors came out which was very disappointing. No communication, no warning, just "your done". I feel even worse for those that just quit the job a month prior to come to EnerNOC and then told they were out of the job, with to weeks pay. Brutal.

    Advice to Management

    Understand what you are good at, stay the course, and perfect it more. Be transparent to the rank and file as much as possible so you can rebuild the trust and culture that was so attractive.



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