EnerNOC Reviews | Glassdoor

EnerNOC Reviews

Updated August 19, 2017
50 reviews

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EnerNOC Chairman and CEO Tim Healy
Tim Healy
39 Ratings

50 Employee Reviews

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Pros
  • The people are high-calibre and are united on a mission I care deeply about - to change the way the world uses energy (in 18 reviews)

  • Amazing culture of bright, passionate people who want to change the way the world uses energy (in 18 reviews)

Cons
  • Employees are so passionate about the work that they sometimes don't ensure work/life balance by setting boundaries for work time (in 17 reviews)

  • Very misguided upper management (in 13 reviews)

More Pros and Cons

  1. Helpful (2)

    "So Sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time

    Pros

    The worker bees are among the smartest people I have ever worked with. Great location.

    Cons

    They kept the people who were unable to turn a profit. They continue to make the same mistakes they made a few years ago. With very few exceptions, those just below C-Suite won't even answer an email to help you so you can help the customer. Every company has politics, but the politics here is beyond belief. Morale is awful, that's why people leave every week.

    Advice to Management

    When you start another company - which you will do - learn from your mistakes.


  2. Helpful (2)

    "Good thing gone bad..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 8 years)

    Pros

    Started out great in the early yrs. Bright/motivated employees.

    Cons

    Leadership had no vision and it filtered down. A lot like the current national situation.

    Advice to Management

    86 the CEO... oh yeah, too late.

  3. Helpful (5)

    "Software business is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EnerNOC full-time

    Pros

    Really beautiful office overlooking the harbor.

    Cons

    There's no clear strategic direction for the software company other than we need to make smart software for the energy industry. There is a misalignment between what the users need and what we can provide. There's also an idea that mobile first is the solution which is very challenging and not true across the board for all the uses of the software. There needs to be a clear identification of what problems need to be solved and in what order, coming from the top, because right now it was solve everything, overspend, and then massive layoffs. They laid off 200 people after a massive initiative without much explanation except for that they were overextended and ahead of the market.

    Advice to Management

    Make sure you're developing something users will pay for.


  4. Helpful (4)

    "Difficult Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    -Make friends for life in a post start up culture, solid camraderie
    -Wide spread of technology used, best tool for the job encouraged
    -Good career kickstarter for college students to build up their resume
    -Hip office in rapidly developing seaport area

    Cons

    -Late 2016 layoffs have left many teams across the organization fragmented.
    -As others note, compensation is on the low end for the industry. Younger employees tend to/are effectively forced to overwork themselves and are underpaid for their effort. Older employees are noticeably less engaged and are not motivated to pick up where their colleages left off, but also aren't really held accountable for such.
    -Needless politics get in the way often
    -People on the same teams rarely communicate. No-shows on meetings due to double booking are frequent.

    Advice to Management

    As many others note in reviews, management needs to review past mistakes, take away from the retrospectives, and focus on an agreed upon direction for moving forward. Departments need better communication across the organization(this does not mean countless time filler all hands meetings.)


  5. Helpful (1)

    "From an Intern's perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Boston, MA
    Former Intern - Intern in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC as an intern

    Pros

    -Good working experience for an intern. The work I did helped out my team and EnerNOC as a whole. Wasn't like usual project based internships, it was more transactional based.

    Cons

    -Disconnect amongst teams. Sometimes decisions were made that effected our team without proper communication.
    - Intern work prevents improvement on processes- I felt like a lot of tedious work is done the way it's done because "the interns can do it" instead of getting a software engineer to automate the work.
    - A surprising amount of employees gave their two weeks during my internship.
    -Overall I would not work here full time.


  6. Helpful (11)

    "Relentless incompetence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Boston, MA
    Former Employee - Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    - Solid culture
    - Smart people at the rank-and-file level
    - Opportunity to work with a range of technologies

    Cons

    In nearly 4 years at EnerNOC, we've watched the executive & product management teams make bad decision after bad decision, completely unperturbed by any amount of doubt at any point.

    There was basically never any evidence that the company's attempt to break into the SaaS energy analytics market would be successful. Despite this, the executive team allocated nearly the entire engineering organization to work on "EIS", to the neglect of the other side of the business (which customers actually want to pay for.) When this failed repeatedly, the product leaders were awarded and/or promoted, while massive swaths of the engineering team were laid off.

    Advice to Management

    The persistent denial of reality is impressive in some ways, but hopefully the org-wide brain drain is forcing the executive team to face what they should've accepted years ago: EIS is not a thing. It'll never be a thing. Shut it down, take the engineering talent that hasn't escaped and allocate it to maintaining and expanding DR.

    This isn't business school, and companies don't run on magic. Accept reality as it exists, not as you'd like it to be.


  7. Helpful (11)

    "2-weeks severance across the board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (More than 3 years)

    Pros

    Worked with some of the brightest, most mission-driven people. Smart and generally willing to help out, but only those below Director level.

    Cons

    They laid off a bunch of people with 2-weeks severance, because upper management made terrible business decisions. Yet upper management gets to keep their jobs and salaries, while the rest of the employees get pushed out with no cushion. After layoffs were announced, upper management went around ignoring people who sat a few feet away who they knew were laid off. I would not go back or recommend to anyone to work for a company that does that.

    Advice to Management

    Take responsibility for your poor decisions. You screw up over and over again and yet get to keep your jobs, positions, and stock. The only people hurt by your poor management are your employees, who get pushed out on the street, and then you ignore them. Would it have killed you to apologize? You need to do better, own up to it.

  8. Helpful (9)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time (Less than a year)

    Pros

    - Mission to change the way the world uses energy
    - Cool office and good location
    - Smart and competent coworkers, mostly friendly
    - Pretty good technology, for the most part
    - Solid legacy business (demand response)
    - Good work/life balance and unlimited holidays

    Cons

    - Massive investment in other verticals (mostly software) led to losses, because the market was not "ready", and massive layoffs as a result (+ "planned attrition"). Employees take the hit while c-suite goes on almost like nothing happened.
    - Terrible transition with no clear vision from above on how to repurpose the software that was built.
    - Culture and mood took a serious hit, offices feel mostly empty. Even Fooda (restaurants) stopped coming to sell lunch!
    - Forget about company-paid activities / parties / lunches / perks ... overall, employee well being doesn't seem to be a focus anymore.
    - Mostly sink-or-swim attitude towards newcomers. No formal training, no mentoring, just figure stuff out.
    - With the current low cost of energy and political background, I don't see the business going much better.

    Advice to Management

    Your employees need some rock solid direction and support if you want them to be productive, engaged and carry the business. Now is not the time to let them give up on EnerNOC, but instead inspire them, support them and make them trust the business, by providing concrete facts, directions and timelines. Time to follow up a good idea with a good execution.


  9. Helpful (4)

    "My Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EnerNOC full-time

    Pros

    -Free snacks
    -Unlimited PTO policy, which also saves the company money
    -Daily in-house pop-up restaurant
    -Ideal location in the Seaport district
    -Gym access with showers and changing facilities on each floor
    -Casual dress code
    -Easy to move around laterally and work your way up through the organization

    Cons

    -Employee morale is at an all-time low
    -Lack of vision for the organization
    -Went through two rounds of layoffs in 2016
    -Software side of the business isn't taking off as expected, contributing to a lot of the layoffs
    -Lots of debt coming up over the next few years due to the price of energy futures
    -Some upper management not experts in their functional roles (e.g. a Director with no experience in their field)
    -Benefits could be better for a company that calls itself a software company
    -Company is not diverse

    Advice to Management

    -Determine a direction for the company
    -Be transparent with employees
    -Hire people who can walk their talk


  10. Helpful (20)

    "Give me your tired, your poor, your huddled masses...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Disapproves of CEO

    I have been working at EnerNOC full-time

    Pros

    Not only does the unemployment office say that to EnerNOC, but it is also inscribed on The Statue of Liberty. Coincidence?

    Before the mass exodus of people from EnerNOC offices to the unemployment line, this place was a pretty swell place to work. An energized, determined, and diverse workforce made it feel as though you were really making a great career choice. This place was full of movers and shakers.

    And then the falsified reality of EnerNOC's "success" was revealed to be a farce. Everything wonderful that existed prior to the restructure, came tumbling down like a bad cancelled-after-one-season drama on the CW channel.

    Cons

    Ultimately, the C-suite made decisions that hurt a lot of lives. Add EnerNOC to the list of companies that did all the "no-nos" of business strategy: entering a market too fast, throwing money at growth when there was no real test of the market yet, and never adjusting as-they-go for goals that weren't coming to fruition. What ended up happening was a restructure, a mass layoff, leaving EnerNOC as just another tired cliché of Corporate America's "Bad Choice Carnival Sideshow".

    Advice to Management

    Be honest with your employees, and be honest with yourselves. Don't keep sinking good money after bad. The failing numbers were flailing their arms at you all, signifying "Things aren't working! Adjust course!" We all noticed it, why didn't you, Dear Leaders?

    Ultimately, the top brass should have been more contrite about their failures; a little bit of humanity could have gone a long way. And..... this was totally avoidable.... and everyone who works there, *knows it*.


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