Energy Transfer Partners Reviews | Glassdoor

Energy Transfer Partners Reviews

Updated March 1, 2017
12 reviews

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Energy Transfer Partners Chairman and CEO Kelcy L. Warren
Kelcy L. Warren
8 Ratings

12 Employee Reviews

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Pros
  • Great benefits, they were good about putting family first, (in 7 reviews)

  • The atmosphere is surprisingly laid back for such a big company (in 6 reviews)

Cons
  • At times can be less structured due to pace at which the company has grown (in 3 reviews)

  • No cons, great company to work for (in 3 reviews)

More Pros and Cons

  1. "Training plant operators to go to other companies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Plant Operator in Godley, TX
    Former Employee - Plant Operator in Godley, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Energy Transfer Partners full-time (More than 5 years)

    Pros

    Operators take pride in the facility and front line managers are very knowledgeable.

    Cons

    Management couldn't care less about investing in their employees future. Should just be thankful they are paying you.

    Advice to Management

    Try retaining employees instead of letting them leave. It gets old training new employees every 6 months.


  2. "USED to be a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting/Analyst in Houston, TX
    Current Employee - Accounting/Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Energy Transfer Partners full-time (More than 8 years)

    Pros

    Good benefits. Salaries aren't as high as others in industry, but if you do a good job the bonus can make up for it.

    Cons

    Company is getting too big. All flexibility we used to have (work from home when sick) is now gone. Promotions are difficult to get because they seem to promote based on who you are friends with instead of qualifications. Also, promotions on hold often due to company constantly purchasing other companies.

    Advice to Management

    Give the employees a little work flexibility in order to help with home/work balance - working from home, flexible hours, etc. Long-term employees who stay through every acquisition and major organization change should feel appreciated, so if you aren't going to promote the or pay them the industry standard, give them something to keep the happy.

  3. Helpful (2)

    "COMPANY NEEDS WORK ON COMMUNICATION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Dallas, TX
    Current Employee - Accountant in Dallas, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at Energy Transfer Partners full-time

    Pros

    Great benefits and great pay. Very nice new building. A lot of potential for advancement

    Cons

    Sunoco divison very disorganized . Everybody here does not communicate with one another. Creates a sometimes unbearable working environment.

    Advice to Management

    Communicate with your employees more about things. Treat your employees like theyou mean something


  4. Helpful (2)

    "This company has grown tremendously but has not built the foundation to absorp that growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in San Antonio, TX
    Current Employee - Accountant in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Energy Transfer Partners full-time (Less than a year)

    Pros

    Pay, laid back atmosphere and good benefits.

    Cons

    Lack of professionalism, no communication from managers or intradepartments, people without degrees and accounting degrees performing jobs they don't grasp, no corporate culture of valuing the employees as an asset.

    Advice to Management

    See above. Need to take a tremendous amount of leadership seminars.


  5. Helpful (3)

    "IT Department - Grown into a beast of a company with a Cain and Able IT department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT - Engineer in San Antonio, TX
    Current Employee - IT - Engineer in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Energy Transfer Partners full-time (More than 3 years)

    Pros

    The company has been growing steady for years now. The issues that plagued the IT department with low budgets on inferior hardware was being fixed. The IT department was a good place to get your feet wet to learn and grow into a better technician. There were plans to revamp and build IT as an enterprise class department.

    Cons

    IT went through a major restructure in the last integration of the company's it has purchased. With the restructure came new head management people were fired with in hours. IT was splintered between Energy Transfer legacy IT and the acquired company's IT. There is a wall between them that still has no been broken. Being on the legacy end will most likely result in loosing your job and being belittled. The acquired company's IT doesn't understand the infrastructure of what was built and no idea how to use the tools that they have taken control over. This has resulted in the end users having to deal with the pain and suffering of an inadequate IT department. The new management is focused on the idea of best practice to the point that it hinders them useless and system fail while they have meetings talking about the failing system.

    Advice to Management

    You have lost your core values in the company that was built and profitable. Taken on ALL the aspects of the acquired company is a mistake. Things can be learned from them but the principles of the company should not change. Replacing the people who built the company not just in IT is not the responsible thing to do.


  6. Helpful (3)

    "You are either part of the good ol boy network, or you do not exist, no matter your talents."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Houston, TX
    Former Employee - Director in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Energy Transfer Partners full-time (More than 5 years)

    Pros

    Reasonable Compensation is the one pro

    Cons

    Just about every other aspect of the company/emploee relationship is a Con

    Advice to Management

    You are a big company now, with big company liabilities. Act like it. Reward your employees based on merit and KSAs, and not how far their nose is up their bosses backside.


  7. Helpful (2)

    "Words actually matter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Former Director in San Antonio, TX
    Current Employee - Former Director in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Energy Transfer Partners full-time (More than 10 years)

    Pros

    The company is a dynamic and high growth firm who has been both good and lucky in their growth. With their last two acquisitions, they are one of the largest two players in their industry

    Cons

    This growth comes on the backs of the rank and file employees. The company has grown so fast that processes and 'procedures' are often made up as they go. They are proud of the fact that they were a company of less than 500 employees five years ago, but with over 15k today, they need to develop programs to remain fair and consistent on a day to day basis.

    Advice to Management

    Back up and look at your the HR and other programs of the companies you acquired. While they may cast you a couple mils on the bottom line, your +10% turnover rate will fall as employees start to trust that you will be fair across off companies and employees.

  8. Helpful (5)

    "Almost Decent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There's a lack of IT knowledge within the department at the senior most levels. This provides an opportunity to shine by helping with best practices and moving the department forward. The employees doing the work are friendly and competent.

    Cons

    When providing those best practices, you rarely receive recognition. Nepotism runs rampant, and the CIO favors loyalty over competence every time, to the tune of promoting inexperienced people beyond their means. Cheap hardware with lack of redundancy to save a few bucks means consistent outages. Hacks put in place by Sr. Dir of IT create a snowball effect that makes simple tasks difficult to accomplish. The IT mentality of Sr. Mgt. is give users just barely enough to get their jobs done, and force business decisions on them.

    Energy Transfer spends about 20% of what it should be spending on IT as compared to other Fortune 500 companies and it shows.

    Advice to Management

    Embrace best practices, promote based on merit rather than the buddy system. Reduce ROI caused by manual processes throughout the IT department.


  9. Helpful (5)

    "Good company, nowhere near great."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in San Antonio, TX
    Current Employee - Systems Analyst in San Antonio, TX
    Disapproves of CEO

    Pros

    Company is very flexible with schedules and are good when you need to leave for personal matters. Culture is decent although a lot of good ole boy netoworking.

    Cons

    - No praise or recognition for job well done.
    - Pay is on lower 25%.
    - Development management is incompetent. Not stretching the truth.

    Advice to Management

    Definitely more involvment with the little people. Your employees make you look good, so treat them as such. The best employees should always be appreciated and compensated as such. You should keep current on your technologies so that you know what to expect out of your workers and so you can have SOME oversight when some aren't doing so well.


  10. Helpful (1)

    "Decent paycheck, but not a long term career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Energy Transfer Partners full-time

    Pros

    Benefits package is competitive with other companies.

    Cons

    Unrealistic expectations for amount of work that can be accomplished by one man. Some job titles work continuously for days on end, catching sleep in their pickups between calls. Production above safety. Management continually lectured about safety, but when there's a choice of safety or production, production wins every time.

    Advice to Management

    Burning out employees with crazy hours and ridiculous requests means high turnover and a less trained workforce. More mistakes and higher operating costs from equipment damage from poorly trained employees, as well as a more dangerous working environment.


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