Enova Reviews | Glassdoor

Enova Reviews

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Found 314 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
63%
Approve of CEO
Enova CEO David Fisher
David Fisher
147 Ratings
Pros
Cons
  • "this was a terrible idea it has changed the overall morale of the call center and has it's employers looking for employment elsewhere(in 14 reviews)

  • "Communication between employees and upper management is not quite there(in 14 reviews)

More Pros and Cons
  1. "Truly a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enova full-time for more than 4 years

    Pros

    • Strong and smart leadership • Very good benefits and perks • Exceptional work/life balance • Majority of employees are extremely smart and kind

    Cons

    • Salary could be a bit better (differs by dept/role) • Products/offerings aren't super appealing, but we work on improving them

    Advice to Management

    Look for ways to make contributions from all employees feel more valued

    Enova2018-12-19

    Enova Response

    January 15, 2019People Team

    Thanks for taking the time to write a review! We pride ourselves on living up to our Top Talent and Teamwork company value and we’re happy to see you feel we’ve nailed it with our leadership team and your coworkers. Your feedback on ensuring employees feel valued is helpful--it’s ...

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  2. "Smart People, Limited Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Enova full-time

    Pros

    Enova has plenty of smart, driven, and kind people. I would recommend it for people looking to have their first job at a tech company. The culture is not one that is stressful.

    Cons

    If you've worked at a tech company before you'll find the pace to be much slower. The company clearly has an engagement issue and there is limited opportunity to grow.

    Enova2019-05-08
  3. "The worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Section Manager in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Enova full-time for more than a year

    Pros

    - stocked kitchen - Monday breakfast

    Cons

    The pay is low and they don’t care about their employees. The company has good values but the department managers don’t implement them. The systems are very manual unless you work on the fifth floor. The 10th floor is extremely unprofessional and the recruiting team don’t have any depth into the people they choose to work for the company. The turn over is high!!! Avoid the NCLP department the DM couldn’t keep a section...

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    Advice to Management

    Stop playing favorites and put actual leaders into leadership roles

    Enova2019-05-18
  4. "It is an OK place"

    StarStarStarStarStar
      Current Employee - Chat Representative 

      I have been working at Enova full-time

      Pros

      It is an OK place

      Cons

      There can be a lot of improvement

      Enova2019-04-26
    • "Seniority Does Not Matter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Section Manager II in Gurnee, IL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Enova full-time for more than 6 years

      Pros

      Benefits and Perks Coworkers Dress Code

      Cons

      Conflicting Info Communication Favoritism

      Advice to Management

      Don’t discriminate and treat employees fairly While on maternity leave another manager with less seniority was given the better shift in my department and I was never given the option but was told conflicting info while on maternity leave as if my seniority would allow me to get the better shift. Once I decided to quit 5 months later since I could no longer to do the 2am shift; they hired another manager giving him a...

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      Enova2019-04-12
    • "Easiest Sales Job I've Ever Had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Applications Support Technician in Gurnee, IL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Enova full-time for more than a year

      Pros

      -Good benefits -Leadership will listen and help to the best of their ability. -Constant support from leadership and other staff. -Good pay for the work. There is a lot of opportunity to improve yourself and develop in this company. Don't be late, don't miss work. If you have a good work ethic then you won't have a problem here.

      Cons

      -Lots of technical issues, but these are resolved as quickly as possible. -Training was longer than necissary and doesn't prepare you for the role. -Lots of downtime in particular departments, or during slow times.

      Enova2019-03-15
    • "Product Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at Enova full-time for more than 2 years

      Pros

      Good team and generally smart people.

      Cons

      Lots of process. Slow pace.

      Enova2019-03-14
    • "A Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Chicago, IL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Enova full-time for more than 4 years

      Pros

      Great Coworkers and relaxed breakroom

      Cons

      Lack of stability in management

      Advice to Management

      Lead by example

      Enova2019-02-13

      Enova Response

      February 25, 2019People Team

      Thank you for your review and feedback. One of our values is Top Talent & Teamwork and working with great people, and are glad that you had a chance to experience that in your role.

    • "Smoke and mirrors."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Enova full-time for more than 2 years

      Pros

      Paycheck, benefits and varying shifts.

      Cons

      Growth is based on nepotism.

      Advice to Management

      Maturity matters in management.

      Enova2019-02-06

      Enova Response

      February 25, 2019People Team

      Thank you for taking the time to submit feedback. While we wish your experience at Enova was more favorable, we also appreciate your feedback.

    • Helpful (1)

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Enova full-time for more than 2 years

      Pros

      * There is a lot of opportunity to grow within the organization. I have seen & experienced promotions within my own team and also in other teams. I like that it is encouraged to even move to other departments within the organization if there is an opening that is of interest. * Managers are encouraged to give direct feedback and this is helpful to better understand how you can get to the next level. * Women@Enova...

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      Cons

      - Holiday schedule could be a bit better. It would be helpful to have a floating Holiday for those who celebrate days we don't have off or for parents whose kids have more days off of school for holidays.

      Enova2018-12-17

      Enova Response

      January 15, 2019People Team

      Thank you for taking the time to write a review and it’s great to hear you are having such a positive experience. Along with a defined career track and opportunities to grow your career, we also strive to have perks and benefits our employees can take advantage of, and we are glad ...

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    Found 314 reviews