Ensighten Employee Reviews about "upper management"

Updated Apr 18, 2017

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2.8
39%
Recommend to a Friend
36%
Approve of CEO
Ensighten Chief Executive Officer Marty Greenlow
Marty Greenlow
6 Ratings
Pros
  • "They have the best work/life balance of any company I've ever been at(in 9 reviews)

  • "They understand that everyone has their own way of working and as long as you work efficiently, working from home or the office is your choice(in 7 reviews)

Cons
  • "Upper management should care about their employees(in 7 reviews)

  • "Constant reorganization and shuffling in product and engineering lead to no one one being accountable for anything(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. Helpful (15)

    "Not a good place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ensighten full-time for more than a year

    Pros

    Few really good people while they lasted in the company and good snacks.

    Cons

    Some people think they run the show even though they are not in upper management. They misuse their "power" to hire or fire anybody. Everything is a mess and there is chaos all over. I am sure people who got laid off are mighty thankful to get out. Secrecy and politics runs all through.

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  2. Helpful (18)

    "Company lost it's focus"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ensighten full-time

    Pros

    Really good working environment. Allows work from home, Free snacks. Open working environment. Good team mates.

    Cons

    Upper management lost their focus. They don't trust their line up team. They believe lay off is the solution of everything. They keep things from everyone. Company likes to keep things in circle not to tell other.


  3. Helpful (17)

    "Jumpship!"

    1.0
     

    I worked at Ensighten

    Pros

    Great team! Great benefits and promote work/life balance

    Cons

    Upper management should care about their employees.

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  4. Helpful (32)

    "Three ring circus, only without the entertainment value"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ensighten

    Pros

    Generally, the people in my immediate vicinity make it worth coming into the office sometimes. Workers are very siloed and as with the cons below aren't generally helpful across teams.

    Cons

    Let’s start with management. To say that Ensighten’s “management” is a joke, would actually be a bit of an understatement and I’m not talking here just about the upper management (V- and C- level). The cascade of incompetence flows down to nearly every level of management since people are promoted into management positions with little or no training or mentorship on exactly how to be a manager. Where communication either from V- and C-level positions, managers, or even among individual contributors is concerned, Ensighten fosters a culture of non-communication. Although modern technological tools such as e-mail and an ever rotating stream of instant message programs are available, staff at all levels fail to communicate even in the simplest of ways. The CEO’s communications are wonky to the point of being unintelligible and he has a gift for spending an hour on a call and providing nothing useful to staff who waste their time listening to him. Managers fail to communicate even the simplest instructions for completing tasks. Staff who are asked for assistance on projects do not respond to requests or, when they do, can be as wonky in their responses as the CEO rendering their “help” useless. Human Resources, pretentiously renamed People Operations, fails at nearly all levels except when it comes to concealing pending layoffs or firing people promptly. They are both unresponsive and unhelpful with requests for help on benefits, payroll, inter-office conflicts, and on and on. As with the rest of the company, they generally fail to respond at all to requests for assistance and when they do respond say things like “I’m working on it for you” perhaps a week, or two, or more after you sent the original request for assistance. It is as if they are devoid of any sense that your request to them might be urgent and needs a timely response. It would be amusing, if it weren’t tragic, that the one department you would expect at any company to be an advocate for employees treats employees as if they don’t matter. Where People Operations excels is in pointlessly responding to posted Glassdoor reviews by “thanking” the person who commented, but with no intention or effort at all of either attempting to correct the provided feedback or passing that feedback along to anyone in a position to effect change at the company. Ensighten routinely and consistently fails to pay contractors and interns in a timely manner. When pressed about payroll they offer platitudes like “The check is in the mail”. This can go on for weeks while contractors and interns struggle to make ends meet and yet they still perform duties expected of them and in many ways exceed those expectations while not getting paid. The company’s litany of in-house developed and acquired products are a jumbled mess that make little sense to the staff. Marketers and product managers alike struggle to explain to staff what the products do, how they relate to one another, how they improve our market position, and so on. Is it a wonder that sales struggles to sell or upsell the products when the message and vision of the company is so poorly articulated and organized? Finally, while the company has made strides in redesigning its products to bring them in line with 1990s standards, the products still look like the early days of the internet and a bit like Frankenstein’s monster. No two products have the same design which makes for a disjointed user experience, but more importantly it is a sign of the lazy programming, poor management, and bad product leadership the company has demonstrated throughout its existence. Engineers and their managers advocate for the lazy, grade school product design even while clients fail to be impressed. If you enjoy a circus of endless frustration and incompetence where your work is not valued or rewarded, then join Ensighten’s team today.

  5. Helpful (17)

    "Good old boys club"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ensighten full-time for more than a year

    Pros

    Great product, aggressive aquisition of IP, sales and outreach is on top of things. Amazing people cycle through, and it was a pleasure to work with them. I have a great many new friends and connections in the industry thanks to ensighten.

    Cons

    Mid and upper management is saturated by people who have been there since the beginning, and who may have been very good at their previous roles, but most are not at all cut out for management. There's lots of show for the public on how they respect their employees, but almost none of that shows on the inside. In my time there, it seemed like massive stock packages were offered after four years of employment, but you'll probably quit/be laid off, or be terminated without cause by then. The company as a while has an extremely unprofessional feel surrounding them. I would work with ensighten again, if they were aquired and the management was gutted.

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  6. Helpful (8)

    "Great product but poor execution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ensighten full-time for more than a year

    Pros

    - Great friendly colleagues - Start up perks - product has a great outlook

    Cons

    Upper management has no direction and are always chasing their tail. High turnover rate with employees.

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  7. Helpful (5)

    "Great team but lack of vision from leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer I in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ensighten full-time

    Pros

    The UK team, specifically in engineering, were some of the most genuine, intelligent and all-round nicest people you could hope to work with. Some of the products are very good

    Cons

    Upper management lacked a clear vision and wouls regularly would shift their focus to something else. Lots of cuts (even when it was promised there would be no more)

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