Enterprise Branch Manager Reviews | Glassdoor

Enterprise Branch Manager Reviews

Updated February 23, 2017
660 reviews

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US - All Cities Branch Manager

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
292 Ratings

Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 361 reviews)

  • I discovered a lot about the customer service field and how to conduct business (in 532 reviews)

Cons
More Pros and Cons

  1. "Great company. Every company has its flaws"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Birmingham, AL
    Current Employee - Branch Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 5 years)

    Pros

    Flexibility, company car, good pay and great staff. Upper management can micro manage a bit but overall a great company to work for

    Cons

    Upper management, never know where you stand and they consistently make you fear for your job to the point where you question daily whether you'll get to go back to work

    Advice to Management

    Be more open and honest with team


  2. "Great place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Rental Manager in Oakland, CA
    Current Employee - Assistant Branch Rental Manager in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    A lot of really great people you work with, and you gain a lot of experience, managers are great overall

    Cons

    Long work hours, not necessarily compensated to how much work you actually put in, very sales heavy and can be overwhelmingly so


  3. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Miami, FL
    Former Employee - Branch Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Great training, Amazing co workers, Great stepping stone

    Cons

    Long hours, High turnover, no work life balance once you reach managerial levels.


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  5. "Great Stepping Stone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Rental Manager in Asheville, NC
    Current Employee - Branch Rental Manager in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 3 years)

    Pros

    -You become really close with your co-workers.
    -Competitive work environment.
    -Financially can be really rewarding the further in management you get.

    Cons

    -They have lost sight on how to keep good employees.
    -Work/Life will suffer at times.

    Advice to Management

    -Don't lose sight on "taking care of your employees."


  6. "Entry Level Position and Entry Level Salary for 3 out of 4 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Chicago, IL
    Former Employee - Branch Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    Great team and great training in Sales, Marketing, Customer Service, and creating a competitive nature in and out of the office.

    Cons

    Work long hours, and up to 7 days a week. Getting time off is hard when your a manager. Friends and family will think you live at your job. Pay is always lower then expected. Management can be horrible and weed you out so they can make more money and get promoted while they work you to death on your very low salary.

    Advice to Management

    Don't be selfish, work with Branch Managers and hire new college grads. Increase salary for experience reps and let them negotiate commission structure. Don't overwork your best managers and employees.


  7. "Work hard and get rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Portage, IN
    Current Employee - Branch Manager in Portage, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 3 years)

    Pros

    Good pay, great coworkers, you ( for the most part) control your future in this company. 6 figures by 6 years.BBC

    Cons

    Long hours, not everyone plays ethically to move through ranks and corporate may turn a blind eye to this as long s there making money.

    Advice to Management

    Take more lower level employees to outings and marketing events


  8. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in New York, NY
    Former Employee - Branch Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 5 years)

    Pros

    Great people and a great culture. Promotions and compensation are based solely on performance.

    Cons

    Work on weekends and holidays.


  9. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Rental Manager in Philadelphia, PA
    Current Employee - Assistant Branch Rental Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 3 years)

    Pros

    Great training well known company
    Great culture and values!
    Decent pay
    Good benefits/community service/ happy hours/ events
    Great people you work with

    Cons

    Long hours when in management
    Have to teach management trainees to sell products and produce.
    Middle man in office it's not your branch so you have to follow your branch manager rules until you get your own branch.
    Management trainees don't respect your position since your not there boss just the aid to the branch manager.
    Have to qualify in order for you to get a promotion.
    Some branches are set up to not succeed and get you promoted!
    Enterprise stereotypes not a real job and not worth staying with company.

    Advice to Management

    Be honest with management assistant heading into management.


  10. Helpful (1)

    "Great experience right out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Rental Manager in Halethorpe, MD
    Current Employee - Branch Rental Manager in Halethorpe, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Learn how to run your own business- managing profits and expenses, delevoping employees, giving exceptional customer service and growing a book of business

    Cons

    The customers can be very difficult in this area. The career path becomes cutthroat as you move up and job security is always unclear for performance reasons

    Advice to Management

    Compensate better for the stress of the job. Spread responsibilities off of the branch manager. Repossessing vehicles for example is an enormous risk for our lives


  11. "Enterprise Rent-a-Car"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Rental Manager
    Former Employee - Branch Rental Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Great company atmosphere, rewarding of hard work with recognition, if you work hard you are able to increase your salary fairly quickly by moving up the ranks.

    Cons

    Work life balance is always a struggle, internal politics are often at play with promotions - it is crucial to be known positively throughout the company with a great reputation to receive promotion.