Enterprise Reviews in Los Angeles, CA | Glassdoor

Enterprise Los Angeles Reviews

Updated June 14, 2017
89 reviews

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Los Angeles, CA Area

3.0
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Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
29 Ratings

89 Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 386 reviews)

  • You learn how to manage a business as far as costs/profit & customer service go (in 583 reviews)

Cons
  • Work Life Balance can be a struggle at first if you've never worked a consistent 50 hour work week (in 1382 reviews)

  • No work/life balance whatsoever (in 499 reviews)

More Pros and Cons

  1. Helpful (1)

    "Pros and Cons to every Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Long Beach, CA
    Former Employee - Branch Manager in Long Beach, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    You learn how to run your own business and you learn how to make something out of nothing.

    Cons

    Long hours, low pay for lower level employees and hard work/life balance.

    Advice to Management

    they already know


  2. "Management trainee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in West Covina, CA
    Current Employee - Management Trainee in West Covina, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    The company does a great job in proving the experience you to get your foot in the door with other companies and Fortune 500 company's

    Cons

    The work hours are long and very demanding. You have no work life balance. They provide false promises on promotion options

    Advice to Management

    You need to support your management trainee in order to keep them happy and keep them engaged in why it is great working for enterprise holdings

  3. Helpful (1)

    ""Quick advancement but no work-life balance""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    There's plenty of opportunity to advance quickly if you work hard and create a good reputation of yourself. They give you random sales rewards like gift cards, happy hours, and recreational half days. The average age range in the first couple levels of management tend to be 26-30 making it a fun, young, energetic environment. The company also has a variety of different divisions to crossover into.

    Cons

    No work life balance; it's all work. You barely see your family and friends. Customers are always the first priority so you consistently feel disrespected and verbally abused as customers that cause problems tend to be illogical, selfish and condescending. For those looking to make a social impact look elsewhere as this is just a good place to build your managerial skills and collect a paycheck. It's a great place to start but not to finish.

    Advice to Management

    Stop burning out your employees.


  4. Helpful (2)

    "Not bad but not great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales and Marketing in Los Angeles, CA
    Former Employee - Sales and Marketing in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Some of my co-workers and some of the management were solid people I could trust to provide great guidance. Learned about a new industry for myself and gained good experience and business knowledge.

    Cons

    There are so many employees that most end up feelings like they are just a pawn in the ERAC game. I didn’t agree with the company policies on selling and up-selling.

    Advice to Management

    I understand that their success is directly tied to the success of the employees but they should really try to establish a more genuine relationship with their employees so people will take stock in their job and really own it


  5. "Great experience in customer service and sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Friendships and connections, experience, can be fast moving if the opportunities fall your way, good starting position in the working world

    Cons

    Bad hours, your career is judged by some simple survey calls that are out of date by about 10 years in simple technology


  6. "Good company, if you work hard you get rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Enterprise (More than 5 years)

    Pros

    Lots of opportunity if you work hard.

    Cons

    You need to have thick skin and know that every promise made to you is not going to come true.


  7. "LAX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Career track. You will know the next moves for your promotions

    Cons

    Not a good working enviornment

    Advice to Management

    Better trainning for managers. In times of difficult customers train managers to support staff. I've witness several customers harass, scream, and curse at employees and management does nothing

  8. "They will Burn you out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The training, sales experience and customer service experience is great.

    Cons

    They will fast track you for promotioms but you have to be in the "network". Often times the best fit canadite will get overlooked and the happy hour or golf guy will get the job. The pay for a college graduate is very low. In LA I worked over 50 hrs a week and still qualified for low income housing.


  9. "Management Trainee Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Enterprise (Less than a year)

    Pros

    Work with motivated people, meet a lot of people, grow customer service skills. Culture values are there, but aren't enforced beyond committing them to memory.

    Cons

    Underpaid, overworked, not enough coaching beyond sales goals, stressful environment.

    Advice to Management

    Spend more time focusing on the people that work in your branches. Happier employees means happier customers, which translates to more $$


  10. "Decent part-time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Driver in Carson, CA
    Former Employee - Part-time Driver in Carson, CA

    I worked at Enterprise part-time (Less than a year)

    Pros

    Decent hours and good pay for work that is pretty standard

    Cons

    Sometimes schedules are overbooked which makes getting to sites on time stressful


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