Enterprise Reviews in Los Angeles, CA | Glassdoor

Enterprise Los Angeles Reviews

Updated February 14, 2017
59 reviews

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Los Angeles, CA Area

4.0
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Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
23 Ratings

59 Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 361 reviews)

  • I discovered a lot about the customer service field and how to conduct business (in 532 reviews)

Cons
More Pros and Cons

  1. "Hub Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Driver in Carson, CA
    Current Employee - Hub Driver in Carson, CA

    I have been working at Enterprise part-time (More than a year)

    Pros

    Super easy job, flexible, laid back

    Cons

    low pay, some disrespectful employees

    Advice to Management

    Make sure employees are treating others with respect at all times.


  2. "great first out of college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Costa Mesa, CA
    Current Employee - Management Assistant in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    amazing people, great training program, mentors

    Cons

    pay is not guaranteed, hours are long


  3. Helpful (3)

    "Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Long Beach, CA
    Former Employee - Management Trainee in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Great sales training
    Excellent company culture (happy hours, lunches, team events and parties)
    Pretty Secure Job (if your sales are above average)
    Good starter sales position

    Cons

    Long hours (60 hours a week)
    Standing for most of the day (especially at the airport branches)
    Have to wear a suit every day (no matter how hot it is outside)
    Can only wear a white shirt every day (with limited exceptions and no matter how easily sweat stained they are)
    Have to be clean shaven, no beards except a moustache
    Customers can be mean
    NO COMMISSION no matter how much you sell
    No Life

    Advice to Management

    Reduce hours to 40 hours a week and pay your employees the same. People have lives outside of work and this sort of schedule gives you no time to even think clearly.


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  5. "Manager in Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to make friends and like minded people

    Cons

    Can be a bit competitive and stressful

    Advice to Management

    Get to know each employee strengths and weaknesses


  6. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    People you work with are dedicated. Great business experience.

    Cons

    Long hours, Regional and office politics


  7. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Rental Manager in Santa Ana, CA
    Current Employee - Branch Rental Manager in Santa Ana, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 5 years)

    Pros

    Good people, great career path to work your way up in the company, promotions performance based, lots of opportunity.

    Cons

    Work a lot of hours 55 to 60 sometimes, difficult customers at times, work/life balance.

    Advice to Management

    None.


  8. "Great Building Block"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Rent A Car - Assistant Manager in Long Beach, CA
    Former Employee - Enterprise Rent A Car - Assistant Manager in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    I loved all the people I've met at Enterprise. I loved the fast paced environment. I loved learning and being rewarded for hard work. Believe me you'll work hard and if you want an easy gig do not apply please because your will not last long. Enterprise was fun and is great at the branch level for college graduates.

    Cons

    Long hours and low pay. I left because I couldn't afford to provide for my family and my new son. If I was single I would still be at enterprise.

    Advice to Management

    Be realistic and staff stores properly. I felt there wasn't enough support if we were bodies down.


  9. Helpful (1)

    "Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Laguna Hills, CA
    Former Employee - Management Trainee in Laguna Hills, CA
    Recommends
    Approves of CEO

    I worked at Enterprise (More than a year)

    Pros

    great people, fair base salary

    Cons

    long hours and sales dependent for advancement

    Advice to Management

    great people and hard workers that went through the same program to get to where they are


  10. "Customer service experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Assistance Representative in Los Angeles, CA
    Current Employee - Senior Customer Assistance Representative in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Great customer service training! Great place to network with customers and meet people from around the world. Get rewarded for good customer service

    Cons

    It does not pay enough for the amount of stress it causes

    Advice to Management

    Do not feed your employees to the wolves


  11. "Great company, hard work but rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Promotability, rewarded, team support, benefits, meet people

    Cons

    Long hours, redundant at times

    Advice to Management

    Promote on other things besides sales - everyone has different skills



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