Enterprise Reviews in Los Angeles, CA | Glassdoor

Enterprise Los Angeles Reviews

Updated March 23, 2017
252 reviews

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Los Angeles, CA Area

3.6
Star Star Star Star Star
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Approve of CEO
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
88 Ratings

252 Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 366 reviews)

  • I discovered a lot about the customer service field and how to conduct business (in 538 reviews)

Cons
More Pros and Cons

  1. "Enterprise Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Asss in Los Angeles, CA
    Former Employee - Management Asss in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Great promotion opportunities and management development.

    Cons

    Long hours, starting pay, lack of commission on contract sales, and strict dressing policy.

    Advice to Management

    Higher wages for entry level college graduates. The workload that is required and the standard to which each employee is held to should reflect in higher pay or bonus structure. Also dress policy should be lightened.


  2. "Great first time job for fresh out of college!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in Los Angeles, CA
    Former Employee - Sales and Marketing in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 10 years)

    Pros

    On-going training, career development, support from upper management, and a team player environment. It's a huge company, so there's good medical benefits, 401k with company match & profit sharing. I've learned a lot working there for 12 years. I've met a lot of great people! My experiences at enterprise has helped prepare me for future career advancement.

    Cons

    Higher pay, more vacation days, more holidays, guilt free PTO day off, more staff in certain divisions, and less strict dress code. If the company changes all of these things I would have retired there.

    Advice to Management

    Continue to provide on-going training to employees & support when needed. Offer competitive salaries for similar positions in the industry. Take care of your employees better so that the good ones stay.


  3. Helpful (1)

    ""Quick advancement but no work-life balance""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    There's plenty of opportunity to advance quickly if you work hard and create a good reputation of yourself. They give you random sales rewards like gift cards, happy hours, and recreational half days. The average age range in the first couple levels of management tend to be 26-30 making it a fun, young, energetic environment. The company also has a variety of different divisions to crossover into.

    Cons

    No work life balance; it's all work. You barely see your family and friends. Customers are always the first priority so you consistently feel disrespected and verbally abused as customers that cause problems tend to be illogical, selfish and condescending. For those looking to make a social impact look elsewhere as this is just a good place to build your managerial skills and collect a paycheck. It's a great place to start but not to finish.

    Advice to Management

    Stop burning out your employees.


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  5. "Hub Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Driver in Carson, CA
    Current Employee - Hub Driver in Carson, CA

    I have been working at Enterprise part-time (More than a year)

    Pros

    Super easy job, flexible, laid back

    Cons

    low pay, some disrespectful employees

    Advice to Management

    Make sure employees are treating others with respect at all times.


  6. Helpful (3)

    "Don't drink the kool aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    Coworkers are great! You bond over long strenuous hours and a common enemy (the company and customers)

    FYI most of these positive reviews are made by employees who are told to post positive reviews by recruiters.

    Cons

    Well there isn't a limit to the cons, the hours are ridiculous! You're always watching your back and walking on eggshells at the threat of getting fired for non performance. Selling insurance products that you don't need. The people who drink the kool aid here are the worst their whole lives revolve around ERAC. Once you leave you see the light no person in their right mind would work that many hours for that low of pay. If u want to see what real employees say about working there go to the Facebook page "things I learned at enterprise" this way you get a real picture of what it's like to work here.

    Only reason they hire college grads right out of school Ian because they don't know any better. No 30 year old with a family would work here they have too much sense.

    Advice to Management

    Please stop spreading the lie that it will be worth it to stick it out. No amount of money is worth your freedom, friends and family.


  7. "great first out of college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Costa Mesa, CA
    Current Employee - Management Assistant in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    amazing people, great training program, mentors

    Cons

    pay is not guaranteed, hours are long


  8. "High Standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Sales Associate in Los Angeles, CA
    Former Freelancer - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise (More than 3 years)

    Pros

    Work hard and be focused you have a lot of opportunity!

    Cons

    Long hours, nights and some weekends

    Advice to Management

    keep providing feedback and coaching on career development


  9. Helpful (2)

    "Not bad but not great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales and Marketing in Los Angeles, CA
    Former Employee - Sales and Marketing in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Some of my co-workers and some of the management were solid people I could trust to provide great guidance. Learned about a new industry for myself and gained good experience and business knowledge.

    Cons

    There are so many employees that most end up feelings like they are just a pawn in the ERAC game. I didn’t agree with the company policies on selling and up-selling.

    Advice to Management

    I understand that their success is directly tied to the success of the employees but they should really try to establish a more genuine relationship with their employees so people will take stock in their job and really own it


  10. Helpful (3)

    "Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Long Beach, CA
    Former Employee - Management Trainee in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Great sales training
    Excellent company culture (happy hours, lunches, team events and parties)
    Pretty Secure Job (if your sales are above average)
    Good starter sales position

    Cons

    Long hours (60 hours a week)
    Standing for most of the day (especially at the airport branches)
    Have to wear a suit every day (no matter how hot it is outside)
    Can only wear a white shirt every day (with limited exceptions and no matter how easily sweat stained they are)
    Have to be clean shaven, no beards except a moustache
    Customers can be mean
    NO COMMISSION no matter how much you sell
    No Life

    Advice to Management

    Reduce hours to 40 hours a week and pay your employees the same. People have lives outside of work and this sort of schedule gives you no time to even think clearly.


  11. "Manager in Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to make friends and like minded people

    Cons

    Can be a bit competitive and stressful

    Advice to Management

    Get to know each employee strengths and weaknesses



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