Enterprise Reviews in Tucson, AZ | Glassdoor

Enterprise Tucson Reviews

Updated March 11, 2017
12 reviews

Filter

Filter

Tucson, AZ

2.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
5 Ratings

12 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 372 reviews)

  • You learn how to manage a business as far as costs/profit & customer service go (in 550 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Good experience right out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Tucson, AZ
    Former Employee - Management Trainee in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Some of the best people you'll ever meet, amazing co-workers, fun events outside of work, great training program, great resume builder, awesome experience, good communication, awesome teamwork and you'll learn a ton.

    Cons

    Work life balance- I really wish I paid attention to this common con when I looked up reviews prior to taking the job, I rarely saw my family and rarely enjoyed days off with my significant other who works a M-F/8-5 job, I don't know how employees with kids and a family do this job and make everything work. Sales are the only thing that will get you promoted and the only thing upper management cares about, it doesn't matter how good of an employee you are or how great at customer service you are, sales is what gets you promoted bottom line. You work long hours & long days on your feet outside all day. Dealing with difficult customers is part of the everyday job, but that's customer service for you. I had some really lazy managers and I understood why they were lazy because this job exhausts you over time and beats you down. I constantly had managers complain to me about their paycheck...that's really not motivating me to want to move up with the company. Not a lot of opportunity for growth in some cities.

    Advice to Management

    Help those employees who are genuinely trying and want to move up, listen to their goals. If a store is struggling, speak to employees and see where the root of the problem is. Figure out how to help struggling sales people rather than treating them like they're nothing and embarrassing them in front of others, I saw a lot of co workers get ripped apart for sales by managers and management needs to help build these people up not beat them down.


  2. Helpful (1)

    "Manager Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Tucson, AZ
    Former Employee - Manager Trainee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Benefits are great. They also have a good training program.

    Cons

    long Hours, Managment micromanages you. They pay is not enough for all the sales we made

    Advice to Management

    They work you to a wall at enterprise. I was working 50 hour weeks. Getting micromanaged they almost try to brainwash you to think it's normal. I was working 2 pm to 1 shifts. Then getting ripped for showing up 5 minutes late.


  3. "Enterprise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Tucson, AZ
    Current Employee - Management Trainee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Enterprise full-time (Less than a year)

    Pros

    Benefits
    401K employer match 3%
    PTO
    If you work with positive people it can make the job less stressful and more fun

    Cons

    No work-life balance
    Stressful
    Always washing cars
    Sales is the only way you can move up in the company

    Advice to Management

    Area managers should manage each of their branches without the manager at least once a month to see how each branch is ran.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Call Center Roadside Assistant Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook

    I worked at Enterprise full-time (Less than a year)

    Pros

    Work from home. Generous pay and benefits, room for growth.

    Cons

    Poor training, they are numbers based instead of customer service. You may have A+ customer service skills but here, you treat the customer like a transaction

    Advice to Management

    All managers need to be on the same page. Training should be taken in a slower pace and not just rush through everything.


  6. "Promotional guidelines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Great resume builder. Good experience in running a business. Clearly defined business structure. Solid foundation values based on ethic and personal integrity.

    Cons

    Little to no work-life balance. Would be good pay if based on a 40 hour work week. Promotions based on numbers, not individual competency. Very political in terms of interviewing structure and promotional opportunities.

    Advice to Management

    More commission based bonuses in addition to base pay. Either increase pay for 49+ hour work week or keep pay and reduce weekly hours to 40.


  7. "Great company to stay or start a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Tucson, AZ
    Current Employee - Management Assistant in Tucson, AZ
    Recommends
    Positive Outlook

    I have been working at Enterprise full-time (More than a year)

    Pros

    Great people, great pay from hours, great for a recent college grad or someone who is looking for a resume builder

    Cons

    50 hours a week, you dont always have cars

    Advice to Management

    Keep it the same


  8. Helpful (2)

    "Long hours and under paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Tucson, AZ
    Former Employee - Management Trainee in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    Good Training and nice people.

    Cons

    Long hours, low pay and big turnover rate

    Advice to Management

    Care about employees more and less about numbers


  9. Helpful (2)

    "Upward mobility if performing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tucson, AZ
    Current Employee - Area Manager in Tucson, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 10 years)

    Pros

    Promotions based on performance and promote from within

    Cons

    Need to make friends with boss rather than strictly perform. You have to remind your supervisor of all the great things you do or it won't be recognized if you have the wrong supervisor.

    Advice to Management

    Don't give your managers as much autonomy with little back end follow up. You can lose great people who aren't receiving the training and resources needed.


  10. "Enterprise offers challenges, training, continued development, and the opportunity to work with great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Approves of CEO

    Pros

    Performance-based promotions, industry leader, fun and friendly place to work, great benefits, reputation for providing excellent customer service, and respected in the business world!

    Cons

    With promotions based on performance and not tenure, employees can struggle with self-induced pressure to be the best. There's an inherent culture of "work hard, play hard."

    Advice to Management

    I see the benefits of working for a privately-held company every day. I'm pretty confident and hope that Enterprise will stay that way. Great job to the Taylor family!


  11. "I have never worked for a company that is as supportive of employees and offers this level of opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Tucson, AZ
    Current Employee - Area Manager in Tucson, AZ
    Recommends
    Approves of CEO

    Pros

    The biggest thing for me is the unlimited career potential and support from my upper management. I am given recognition for a job well done and feedback on how to improve.

    Cons

    I can honestly say that I have no issues with the company as a whole, the people I work with or the way I am managed.

    Advice to Management

    Keep doing what you are doing. I have not been let down yet and managent is always open to suggestions.



Showing 12 of 7,624 reviews
Reset Filters